Senior Commercial Insurance Account Associate

Insurance Office of America; Athens (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Career progression opportunities

Team-oriented culture

Job summary

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to support the account team, producer, and assigned client groups. You will help ensure accurate policy administration, renewals, and submissions while maintaining high service standards.

Ideal candidates have 3+ years in insurance client service, an active license (CISR preferred), and proficiency with MS Office. The role offers competitive pay, health insurance, and growth opportunities within IOA.

Qualifications

• 3+ years of customer service experience in the insurance industry.
• Knowledge of insurance brokerage and client needs.
• Active licensing; CISR designation preferred.

Responsibilities

• Direct day-to-day activities and workflow of team support and reception.
• Track policy expirations and process renewals accurately and on time.
• Handle endorsements, audits, cancellations, and policy documents.
• Support new and renewal business with client research and submissions.
• Review contracts to ensure proper coverages and manage receivables.

Skills

Customer service

Communication

MS Office

Education

High School Diploma

CISR designation preferred

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to support the account team, producer, and assigned client groups. You will help ensure accurate policy administration, renewals, and submissions while maintaining high service standards.

Ideal candidates have 3+ years in insurance client service, an active license (CISR preferred), and proficiency with MS Office. The role offers competitive pay, health insurance, and growth opportunities within IOA.