Senior Commercial Casualty Claims Supervisor — Remote

CSAA; Pennsylvania; Remote; USD 111,000 - 123,000; Full time

Benefits offered by this job

Annual bonus eligibility

Company-wide incentive plan (AIP)

Remote-first culture

Flexible workplace

Job summary

Mobilitas seeks a Commercial Casualty Supervisor, Complex Claims - Remote to lead complex auto and casualty claim files across multiple states. You will supervise investigations, evaluate coverage, and provide settlement guidance while ensuring adherence to regulations.

You will also direct daily operations, mentor adjusters, and collaborate with partners to optimize outcomes in a remote, flexible workplace.

Qualifications

• 5+ years in progressively responsible supervisory position within a claims environment.
• 7+ years of complex casualty claims experience.
• Must hold an Adjuster license for applicable states or obtain within 90 days of employment.
• HS/GED or 3 years of virtual customer service experience.

Responsibilities

• Oversees investigation, evaluation, negotiation, and resolution of complex claims across multiple states.
• Provides guidance on coverage, liability, and settlement authority for complex cases.
• Directs operations, staffing, workflow, and cross-functional collaboration in a remote setting.
• Manages liaison with client groups, adjusters, and brokers to strengthen relationships.

Skills

Complex claims experience

Supervisory experience

Remote work

Education

Bachelor's degree in related field

Job description

Mobilitas seeks a Commercial Casualty Supervisor, Complex Claims - Remote to lead complex auto and casualty claim files across multiple states. You will supervise investigations, evaluate coverage, and provide settlement guidance while ensuring adherence to regulations.

You will also direct daily operations, mentor adjusters, and collaborate with partners to optimize outcomes in a remote, flexible workplace.