Senior Commercial Banking Relationship Manager, Middle Market

Community Bank, N.A.; Williston (VT); On-site; USD 92,000 - 160,592; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. in Vermont is seeking a Commercial Banking Relationship Manager - Middle Market to develop and manage business relationships, cross-sell bank products, and handle lending decisions within authority. The role requires five years of related experience, a B.S./B.A.

preferred, and a valid driver's license. You will work with branch teams to expand commercial services and deliver exceptional service.

Qualifications

• Ideal candidate should have a minimum five (5) years experience in related positions.
• A valid driver’s license is required.
• Proficient reading, writing, grammar and mathematic skills
• Proficient interpersonal relationship, communication and sales skills
• Thorough knowledge of the features and benefits of all bank commercial products and services
• Working knowledge of bank operating policies and procedures which impact commercial services
• All applicants must be 18 years of age or older.

Responsibilities

• Solicit new business from present and prospective customers
• Maintain ongoing business relationships with present customers in order to take advantage of additional cross‑selling opportunities
• Provide sales information on a timely basis in order that this information may be included as part of customer service and sales performance reports
• Monitor individual sales performance versus objectives on a regular basis and discuss performance with appropriate supervisor on a frequent basis
• Serve as a member of the Bank's sales team (e.g., Branch Manager) and make group sales calls where these types of calls will improve the opportunity for new business development
• Maintain a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs
• Provide direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services
• Approve or reject loan applications within individual lending authority
• Assist customers in obtaining specialized services from other bank departments as necessary and provide help to customers with specific inquiries or service problems
• Maintain a working knowledge of bank operating policies and procedures which impact commercial services
• Prepare and maintain accurate records of all customer service calls and meetings made with present and prospective customers
• Provide quality service to internal and external customers
• Demonstrate cooperative efforts in working with other departments and within own department
• Jointly establish annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Lending Department's annual operating plan
• Comply with established operating policies and procedures in order to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements
• Communicate with management and staff personnel in order to integrate goals and activities
• Respond to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frames and within established policy
• Maintain appropriate records and provide assigned reports.
• Monitor and review accounts for appropriate risk rating to avoid risk rating changes by loan review, the OCC and other loan review processes.
• Provide guidance, on‑the‑job training and technical assistance to Commercial Loan Officers 1(s) and 2(s)
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
• Perform other related duties as assigned or directed.

Skills

Sales skills

Interpersonal skills

Communication

Reading/writing/math

Driver's license

Education

B.S./B.A. degree in related field

Job description

Community Bank, N.A. in Vermont is seeking a Commercial Banking Relationship Manager - Middle Market to develop and manage business relationships, cross-sell bank products, and handle lending decisions within authority. The role requires five years of related experience, a B.S./B.A.

preferred, and a valid driver's license. You will work with branch teams to expand commercial services and deliver exceptional service.