Senior Commercial Analytics & Operations Leader

Ardelyx, Inc.; Waltham (MA); On-site; USD 151,000 - 185,000; Full time

Benefits offered by this job

401(k) match

Parental leave

Living organ & bone marrow leave

Equity awards

Health plans

Paid holidays

Job summary

Ardelyx, Inc. is seeking a Senior Commercial Analytics Operations Manager in a fast-paced, cross-functional environment. You will own and optimize commercial systems, field-facing tools, and reporting that drive execution and planning.

The role partners with multiple teams to ensure data accuracy and actionable insights for strategic decisions. The ideal candidate is highly organized, detail oriented, and capable of managing multiple priorities while navigating a dynamic biopharma setting.

Qualifications

• Bachelor’s degree with 8+ years in pharmaceutical or biotechnology sales operations, commercial analytics, or related roles.
• Strong understanding of pharmaceutical commercial models, field sales, and compliance.
• Experience with CRM platforms (e.g., Veeva) and commercial reporting tools.
• Excellent project management and organizational skills across multiple initiatives.
• Strong communication and collaboration across cross-functional teams.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to travel approximately 10–15%.

Responsibilities

• Oversee key commercial operational processes, including territory alignments, systems access, field training logistics, sample distribution, fleet coordination, and roster management
• Serve as the primary administrator for Veeva CRM, partnering with cross-functional teams to administer system updates, integrations, and ongoing platform optimization
• Manage and maintain Ardelyx Insights, ensuring the accuracy, reliability, and timely availability of reporting that supports field execution and commercial decision-making
• Partner with cross-functional teams to support the implementation and adoption of Artificial Intelligence and advanced analytics, translating insights into actionable strategies for the field organization
• Administer key operational aspects of the Incentive Compensation program through data validation, reporting distribution, and ensuring plan components are accurately reflected in systems and reporting tools
• Collaborate across Commercial, Market Access and Patient Services, Medical, Analytics, Training, IT, Compliance, and external partners to execute key initiatives and identify opportunities to enhance systems, reporting, and operational processes

Skills

Cross-functional collaboration

Data analysis & reporting

Project management

Communication

Excel proficiency

Travel readiness

Education

Bachelor’s degree

Tools

Veeva CRM

Ardelyx Insights

Excel

PowerPoint

Job description

Ardelyx, Inc. is seeking a Senior Commercial Analytics Operations Manager in a fast-paced, cross-functional environment. You will own and optimize commercial systems, field-facing tools, and reporting that drive execution and planning.

The role partners with multiple teams to ensure data accuracy and actionable insights for strategic decisions. The ideal candidate is highly organized, detail oriented, and capable of managing multiple priorities while navigating a dynamic biopharma setting.