Senior Commercial Account Manager — Remote, Growth & Impact

Wheeler & Taylor Inc.; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote work

Competitive compensation

Benefits package

Education & development support

Carrier access

Collaborative team environment

Long-term career growth

Job summary

Wheeler & Taylor Insurance in Hartford, CT is seeking a Senior Commercial Account Manager to lead a growing Commercial Lines book. You will manage renewals, prepare submissions, and coordinate with carriers to tailor coverage for clients.

The role emphasizes relationship building, accuracy, cross-selling opportunities, and mentoring junior staff, with a fully remote work option and a comprehensive benefits package.

Qualifications

• Minimum of five years of Commercial Lines Account Management experience at an independent agency or brokerage.
• Active Property & Casualty Insurance License (resident or able to obtain).
• Strong knowledge of commercial coverages across industries.
• Excellent communication, organization, and client relationship skills.
• Experience with agency management systems and Microsoft Office.

Responsibilities

• Manage and service an assigned book of commercial accounts from renewal onward.
• Develop relationships with clients and serve as their primary service contact.
• Prepare renewals, submissions, proposals, and endorsements.
• Coordinate with carriers and underwriters to tailor coverage options.
• Review policies for accuracy and identify gaps or opportunities.
• Support producers during renewals and assist with new business opportunities.
• Identify cross-selling opportunities and collaborate with specialists.
• Maintain accurate client documentation in the agency system.
• Assist with claims, billing questions, and policy interpretation as needed.
• Stay current on commercial products and industry trends.
• Mentor junior team members when appropriate.

Skills

Commercial Lines knowledge

Client relationship management

Communication

Organization

MS Office

Education

Property & Casualty License (Active)

Professional designations: CIC/CISR/CRM/ARM/CPCU

Tools

Agency management system

Job description

Wheeler & Taylor Insurance in Hartford, CT is seeking a Senior Commercial Account Manager to lead a growing Commercial Lines book. You will manage renewals, prepare submissions, and coordinate with carriers to tailor coverage for clients.

The role emphasizes relationship building, accuracy, cross-selling opportunities, and mentoring junior staff, with a fully remote work option and a comprehensive benefits package.