Senior Collision Repair Manager

Motocruit; Burns Harbor (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Motocruit in Burns Harbor, Indiana, is seeking an experienced Collision Manager to lead the collision repair shop, overseeing estimating, repairs, and delivery, maintaining high quality, safety, and customer satisfaction.

The successful candidate will manage a team of technicians, train staff, monitor KPIs, ensure compliance with safety and environmental regulations, and collaborate with other departments and insurers.

Qualifications

• Minimum 5 years in collision repair, with at least 2 years in a management role.
• In-depth knowledge of collision repair processes, estimating, and customer service.
• Strong leadership and communication skills to motivate a team.

Responsibilities

• Manage and coordinate the workflow of the collision repair shop, ensuring repairs are completed to the highest standards of quality, safety, and customer satisfaction.
• Oversee the estimating process, ensuring accurate and timely estimates are provided to customers and insurance companies.
• Work collaboratively with other departments to ensure the timely and efficient completion of repairs.
• Manage and train a team of technicians, ensuring they are skilled and knowledgeable in their work.
• Monitor and manage key performance indicators (KPIs) to identify areas for improvement and implement changes as needed.
• Ensure compliance with all safety and environmental regulations.
• Develop and maintain relationships with customers and insurance companies, ensuring a high level of customer satisfaction.
• Manage and maintain all equipment and tools in the collision repair shop.
• Manage the budget for the collision repair shop, including expenses and revenue generation.

Skills

Leadership

Communication

Team management

Estimating

Customer service

Budgeting

Education

High school diploma or equivalent

Tools

Estimating software

Job description

Motocruit in Burns Harbor, Indiana, is seeking an experienced Collision Manager to lead the collision repair shop, overseeing estimating, repairs, and delivery, maintaining high quality, safety, and customer satisfaction.

The successful candidate will manage a team of technicians, train staff, monitor KPIs, ensure compliance with safety and environmental regulations, and collaborate with other departments and insurers.