On-Hold

Zohorecruit; Merrillville (IN); On-site; USD 90,000 - 125,000; Full time

Job summary

Zohorecruit in Merrillville, IN is seeking an experienced Collision Manager to lead the collision repair shop, overseeing estimating, repair quality, safety, and customer satisfaction.

You will manage workflow, train technicians, monitor KPIs, and collaborate with other departments to ensure timely repairs while maintaining budgets and equipment.

Qualifications

• Minimum 5 years in collision repair, with at least 2 years in a management role.
• Strong leadership, communication, and collaborative skills.
• Proficient with computerized estimating and management systems.

Responsibilities

• Direct workflow of collision repair shop to ensure quality and safety.
• Oversee estimating process with timely estimates for customers and insurers.
• Collaborate with departments to ensure timely repairs.
• Train and develop technicians to maintain high performance.
• Monitor KPIs and implement improvements.
• Ensure compliance with safety and environmental regulations.
• Build relationships with customers and insurers to maintain satisfaction.
• Oversee shop equipment and tool maintenance.
• Manage the shop budget including expenses and revenue.

Skills

Leadership

Team management

Communication

Estimating

Collision repair knowledge

Estimating software

Driver's license

Education

High school diploma

Job description

Merrillville, United States | Posted on 09/10/2025

• Annual Compensation Range $90,000 - $125,000+
• Relocation Available Yes
• State/Province Indiana
• Country United States

Job Description

Our Client is seeking an experienced and motivated Collision Manager to lead their collision repair shop. The Collision Manager will oversee all aspects of the collision repair process, from estimating to final delivery, ensuring that repairs are completed to the highest standards of quality, safety, and customer satisfaction. The successful candidate must have strong leadership skills, be able to work collaboratively with other departments, and have a deep understanding of collision repair processes and procedures.

Responsibilities:

• Manage and coordinate the workflow of the collision repair shop, ensuring repairs are completed to the highest standards of quality, safety, and customer satisfaction
• Oversee the estimating process, ensuring accurate and timely estimates are provided to customers and insurance companies
• Work collaboratively with other departments to ensure the timely and efficient completion of repairs
• Manage and train a team of technicians, ensuring they are skilled and knowledgeable in their work
• Monitor and manage key performance indicators (KPIs) to identify areas for improvement and implement changes as needed
• Ensure compliance with all safety and environmental regulations
• Develop and maintain relationships with customers and insurance companies, ensuring a high level of customer satisfaction
• Manage and maintain all equipment and tools in the collision repair shop
• Manage the budget for the collision repair shop, including expenses and revenue generation

Requirements

Qualifications:

• High school diploma or equivalent is preferred
• Minimum of 5 years of experience in collision repair, with at least 2 years in a management role
• In-depth knowledge of collision repair processes and procedures, including estimating, repair techniques, and customer service
• Strong leadership and communication skills, with the ability to motivate and manage a team
• Proficient in the use of computerized estimating and management systems
• Valid driver's license

Certifications:

• ASE (National Institute for Automotive Service Excellence) certification in Collision Repair Management is a plus
• I-CAR (Inter-Industry Conference on Auto Collision Repair) certification in Collision Repair Management is a plus

Our Client offers a competitive compensation, benefits package, and opportunities for career advancement.