Collision General Manager

Motocruit; Hamden (CT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Opportunities for career advancement

Job summary

A specialized recruitment firm is seeking an experienced Collision Manager to oversee a busy collision repair shop in Connecticut. The ideal candidate will have over 5 years of experience in collision repair and strong leadership skills, ensuring high-quality work and customer satisfaction. The role requires managing workflow, training a team, and maintaining compliance with safety regulations. This position offers competitive compensation and opportunities for career advancement.

Qualifications

• Minimum 5 years of experience in collision repair, including 2 years in a management role.
• In-depth knowledge of collision repair processes and customer service.
• Strong leadership and communication skills; able to motivate a team.
• Proficient in computerized estimating and management systems.
• Valid driver's license.

Responsibilities

• Manage and coordinate the workflow of the collision repair shop.
• Oversee the estimating process to ensure accuracy.
• Manage and train a team of technicians.
• Manage and train a team of technicians, ensuring they are skilled and knowledgeable in their work
• Monitor and manage key performance indicators (KPIs) to identify areas for improvement and implement changes as needed
• Ensure compliance with all safety and environmental regulations
• Develop and maintain relationships with customers and insurance companies, ensuring a high level of customer satisfaction
• Manage and maintain all equipment and tools in the collision repair shop
• Manage the budget for the collision repair shop, including expenses and revenue generation

Skills

Leadership skills

Collision repair knowledge

Communication skills

Estimation processes

KPI monitoring

Collaboration

Estimating software

Driver's license

Education

High school diploma or equivalent

Tools

Computerized estimating systems

Computerized management systems

Job description

Our Client is seeking an experienced and motivated Collision Manager to lead their collision repair shop. The Collision Manager will oversee all aspects of the collision repair process, from estimating to final delivery, ensuring that repairs are completed to the highest standards of quality, safety, and customer satisfaction.

The successful candidate must have strong leadership skills, be able to work collaboratively with other departments, and have a deep understanding of collision repair processes and procedures.

Responsibilities:

• Manage and coordinate the workflow of the collision repair shop, ensuring repairs are completed to the highest standards of quality, safety, and customer satisfaction
• Oversee the estimating process, ensuring accurate and timely estimates are provided to customers and insurance companies
• Work collaboratively with other departments to ensure the timely and efficient completion of repairs
• Manage and train a team of technicians, ensuring they are skilled and knowledgeable in their work
• Monitor and manage key performance indicators (KPIs) to identify areas for improvement and implement changes as needed
• Ensure compliance with all safety and environmental regulations
• Develop and maintain relationships with customers and insurance companies, ensuring a high level of customer satisfaction
• Manage and maintain all equipment and tools in the collision repair shop
• Manage the budget for the collision repair shop, including expenses and revenue generation

Qualifications:

• High school diploma or equivalent is preferred
• Minimum of 5 years of experience in collision repair, with at least 2 years in a management role
• In-depth knowledge of collision repair processes and procedures, including estimating, repair techniques, and customer service
• Strong leadership and communication skills, with the ability to motivate and manage a team
• Proficient in the use of computerized estimating and management systems
• Valid driver's license

Certifications:

• ASE (National Institute for Automotive Service Excellence) certification in Collision Repair Management is a plus
• I-CAR (Inter-Industry Conference on Auto Collision Repair) certification in Collision Repair Management is a plus

Benefits:

If you are an experienced and motivated Collision Manager who takes pride in delivering high-quality work, we encourage you to apply for this exciting opportunity. Our Client offers a competitive compensation, benefits package, and opportunities for career advancement.

About Motocruit:

Motocruit is a leading recruitment firm specializing in the automotive and collision industries.