Collision Shop Manager: Lead Estimating & Quality Repairs

Zohorecruit; Hamden (CT); On-site; USD 100,000 - 110,000; Full time

Job summary

Motocruit is seeking an experienced Collision Manager in Hamden, CT to lead a collision repair shop, overseeing estimating to delivery while ensuring top quality, safety, and customer satisfaction. The role requires strong leadership, cross-department collaboration, and deep knowledge of collision repair processes.

You will manage workflow, train technicians, monitor KPIs, and maintain relationships with customers and insurers, ensuring efficient repairs and compliant shop operations.

Qualifications

• Minimum of 5 years in collision repair with 2+ years in a management role.
• Strong leadership and communication skills; ability to motivate a team.
• Experience with estimating, repair techniques, and customer service.

Responsibilities

• Manage and coordinate the workflow of the collision repair shop to ensure high quality and safety.
• Oversee the estimating process with accurate, timely estimates for customers and insurers.
• Collaborate with other departments to complete repairs efficiently.
• Train and lead technicians to maintain skill levels.
• Monitor KPIs to identify improvements and drive changes.
• Ensure compliance with safety and environmental regulations.
• Maintain relationships with customers and insurers for satisfaction.
• Oversee equipment and tool maintenance in the shop.
• Manage the budget and revenue generation for the shop.

Skills

Leadership

Collision repair management

Estimating

KPIs

Safety compliance

Customer service

Team training

Education

High school diploma or equivalent

ASE/I-CAR certifications (Collision Repair Management)

Tools

Computerized Estimating Systems

Shop Management Software

Job description

Motocruit is seeking an experienced Collision Manager in Hamden, CT to lead a collision repair shop, overseeing estimating to delivery while ensuring top quality, safety, and customer satisfaction. The role requires strong leadership, cross-department collaboration, and deep knowledge of collision repair processes.

You will manage workflow, train technicians, monitor KPIs, and maintain relationships with customers and insurers, ensuring efficient repairs and compliant shop operations.