Senior CMDB Engineer – Data-Driven ITSM & Automation

Uline; Glenview (IL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Bonus programs

Paid holidays

Tuition assistance

On-site café

Fitness center access

Walking trails

Job summary

Uline is seeking a Senior Configuration Management Engineer to lead our CMDB, ensuring accurate data across our IT landscape. You will develop reports, dashboards, and automated workflows to support audits and executive decisions.

This role drives consistency through configuration and asset management standards. Join a longstanding North American enterprise and contribute to scalable CMBD capabilities while collaborating with cross-functional teams to translate data into trusted operational

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
• 10+ years of IT experience with ITSM products (ServiceNow, Flexera One, HP Service Manager or BMC Atrium).
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
• Strong problem solving, analytical and decision-making skills.

Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Skills

PowerShell

Python

SQL

APIs

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Flexera One

HP Service Manager

BMC Atrium

Job description

Uline is seeking a Senior Configuration Management Engineer to lead our CMDB, ensuring accurate data across our IT landscape. You will develop reports, dashboards, and automated workflows to support audits and executive decisions.

This role drives consistency through configuration and asset management standards. Join a longstanding North American enterprise and contribute to scalable CMBD capabilities while collaborating with cross-functional teams to translate data into trusted operational