Senior Configuration Management Engineer

Uline, Inc.; Pleasant Prairie (WI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

On-site café and fitness center with[]

Walking trails

Job summary

Uline, a family-owned leader in shipping and packaging, seeks a Senior Configuration Management Engineer to lead our CMDB, ensuring data accuracy and reliability across our IT landscape. You will develop reports, dashboards, and automated workflows that support audits and executive decisions, while collaborating with teams to scale CMDB capabilities across North America.

The role emphasizes hands-on configuration management, data governance, and cross-team coordination in a large, on-site

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.
• 10+ years of IT experience with strong ITSM product knowledge (ServiceNow, Flexera One, HP Service Manager, BMC Atrium).
• Proficient coding and automation skills with PowerShell, Python, SQL, APIs or similar.
• Strong problem solving, analytical and decision-making abilities.

Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards to support audits, configuration status, lifecycle and executive decisions.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies for consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMDB capabilities.

Skills

PowerShell

Python

SQL

APIs

Education

Bachelor's degree in Computer Science/IT or related field

Tools

ServiceNow

Flexera One

HP Service Manager

BMC Atrium

Job description

Senior Configuration Management Engineer

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Own and manage the CMDB, ensuring data is accurate, current and properly documented.
• Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
• Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
• Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
• Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
• 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
• Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
• Strong problem solving, analytical and decision-making skills.
• Uline does not participate in the H-1B lottery.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first‑class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on‑site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!