Senior CMDB Discovery & Service Mapping Engineer

M&T Bank Corporation; Buffalo (NY); Hybrid; USD 97,000 - 162,000; Full time

Job summary

M&T Bank Corporation is seeking a Senior Solutions Engineer specializing in CMDB Discovery to join our Hybrid Buffalo, NY team. The role focuses on managing the CMDB process, improving discovery patterns, and delivering reliable configuration data across the ServiceNow suite.

You will collaborate with IT and business stakeholders, lead audits and KPIs, mentor CM specialists, and drive CM initiatives including Service Mapping. A strong background in ServiceNow and scripting is required.

Qualifications

• Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture.

Responsibilities

• Manage CM process day-to-day, incl. prioritization and work assignments.

Skills

Advanced technical skills

Analytical skills

Communication skills

Problem solving

Influencing skills

Team collaboration

Education

Bachelor’s degree in Computer Science or Computer Engineering

6+ years combined education/experience

Tools

ServiceNow

JavaScript

Python

Job description

M&T Bank Corporation is seeking a Senior Solutions Engineer specializing in CMDB Discovery to join our Hybrid Buffalo, NY team. The role focuses on managing the CMDB process, improving discovery patterns, and delivering reliable configuration data across the ServiceNow suite.

You will collaborate with IT and business stakeholders, lead audits and KPIs, mentor CM specialists, and drive CM initiatives including Service Mapping. A strong background in ServiceNow and scripting is required.