Senior Cloud Training Specialist - Public Safety

Motorola Solutions; Jackson (MS); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a dynamic Sr. Training Specialist to deliver expert instruction for Cloud software technologies to public safety customers.

You will conduct hands-on virtual and classroom training, tailoring experiences for end users to system administrators while focusing on user workflows and quality of training. The role requires capable facilitation in-person and online, with certification and security clearances as needed, and travel up to 50%.

Qualifications

• FAA Part 107 Remote Pilot Certification.
• 1+ years of experience working with Motorola Solutions Customer Software preferred.
• 3+ years of technical training experience preferred.
• 3+ years of public safety experience preferred.
• 1+ years of experience working with public safety products.

Responsibilities

• Teach and instruct agency customers and staff on complex software products and services.
• Conduct virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations.
• Present training using Zoom, Google Meet, and Google Slides.
• Complete department required reports within set standards and deadlines.
• Manage communication with customers and internal stakeholders related to the project and training schedules.
• Compile comprehensive training and technical documents and course material for new and existing products or services.
• Measure knowledge transfer and training effectiveness.
• Operate under supervision from the CommandCentral Training Team Manager.

Skills

Remote Pilot Certification

Motorola Solutions Software Experience

Technical Training

Public Safety Experience

Public Safety Products

Job description

Motorola Solutions is seeking a dynamic Sr. Training Specialist to deliver expert instruction for Cloud software technologies to public safety customers.

You will conduct hands-on virtual and classroom training, tailoring experiences for end users to system administrators while focusing on user workflows and quality of training. The role requires capable facilitation in-person and online, with certification and security clearances as needed, and travel up to 50%.