Senior Cloud Training Specialist - Public Safety

Motorola Solutions; Philadelphia (Philadelphia County); Remote; USD 68,000 - 73,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies in the Public Safety sector.

You will support ongoing technical/end-user training, focusing on user experience and customer workflows, with exposure to both end users and system administrators. The role involves facilitating training in-person and virtually, using live customer or demo software environments, documentation, and minimal slide content, under

Qualifications

• Experience in training agency customers and staff on complex software products and services.
• Ability to conduct virtual and on-site training for software and integrations.
• Experience presenting training using Zoom, Google Meet, and Google Slides.

Responsibilities

• Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services
• Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations
• Presenting training using a variety of classroom training methods; including Zoom, Google Meet, Google Slides
• Completing department required reports within set standards and deadlines
• Managing communication with customer and internal stakeholders related to the project and training schedules
• Compile comprehensive training and technical documents, and course material for new and existing products or services
• Measure knowledge transfer and training effectiveness
• Operates under supervision from the CommandCentral Training Team Manager

Skills

Training delivery

Public safety familiarity

Virtual & classroom instruction

Documentation & reports

Education

High School Diploma or equivalent

Tools

Zoom

Google Meet

Google Slides

Job description

Motorola Solutions is seeking a Sr. Training Specialist to conduct hands-on virtual and classroom instruction for Cloud software technologies in the Public Safety sector.

You will support ongoing technical/end-user training, focusing on user experience and customer workflows, with exposure to both end users and system administrators. The role involves facilitating training in-person and virtually, using live customer or demo software environments, documentation, and minimal slide content, under