Senior Cloud Support Engineer - Kubernetes & HPC Specialist

Coreweave; Sunnyvale (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

CoreWeave in Sunnyvale, CA is seeking a Technical Support Engineer - III (Cloud) to join our 24/7/365 CX team. You will work on the front lines of our Kubernetes-powered HPC cloud, resolving complex issues on mission-critical AI workloads and contributing to the product roadmap.

You will mentor teammates, deliver training, refine processes, playbooks, and documentation, while maintaining high customer satisfaction and professional communication with diverse audiences.

Responsibilities

• You will mentor teammates and deliver training to the CX team.
• You will refine processes, playbooks, and documentation to improve efficiency.
• You will maintain high customer satisfaction and communicate professionally with diverse audiences.
• You will resolve complex issues on mission-critical AI workloads and contribute to the product roadmap.

Job description

CoreWeave in Sunnyvale, CA is seeking a Technical Support Engineer - III (Cloud) to join our 24/7/365 CX team. You will work on the front lines of our Kubernetes-powered HPC cloud, resolving complex issues on mission-critical AI workloads and contributing to the product roadmap.

You will mentor teammates, deliver training, refine processes, playbooks, and documentation, while maintaining high customer satisfaction and professional communication with diverse audiences.