Senior Cloud SRE & Platform Reliability

Carrier; Town of Florida (NY); On-site; USD 96,000 - 192,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid time off

Training opportunities

Job summary

Carrier's BAS Cloud organization seeks a Senior Site Reliability Engineer to build, scale, and continuously improve our cloud-native SaaS platform. You will define reliability standards, drive automation, and enable engineering teams to operate services at scale.

You will collaborate with software engineering, architecture, cybersecurity, DevOps, and product teams to improve resilience, accelerate delivery, and reduce toil.

Qualifications

• Bachelor’s degree in computer science, software engineering, information technology, or a technical field with 7+ years in SRE/Platform/DevOps/Cloud Engineering (or Master’s with 5+ years).
• 3+ years of hands-on experience designing and supporting large-scale cloud environments.
• 3+ years of experience with Infrastructure as Code (Terraform, CloudFormation, AWS CDK).
• 3+ years of experience building and maintaining CI/CD pipelines and deployment automation.
• 3+ years of extensive AWS experience (EKS, EC2, VPC, RDS, Lambda, CloudWatch, IAM).
• 3+ years of observability tooling: Prometheus, Grafana, OpenTelemetry, Datadog, Splunk, or New Relic.

Responsibilities

• Design, implement, and maintain highly available, scalable cloud infrastructure for Carrier's SaaS platforms.
• Define and drive SLOs, SLIs, and SLAs across critical services.
• Build self-service platform capabilities for development teams to deploy and operate services.
• Develop reliability frameworks and best practices to improve platform resiliency and customer experience.
• Lead incident response and perform root cause analyses for production events.

Skills

Python

Go

Bash

PowerShell

Cloud architecture

Incident response

Education

Bachelor's degree in Computer Science/Engineering/IT

Master's degree in Computer Science/Engineering/IT

Tools

Terraform

AWS

CloudFormation

AWS CDK

Kubernetes

Docker

Prometheus

Grafana

Datadog

New Relic

Job description

Carrier's BAS Cloud organization seeks a Senior Site Reliability Engineer to build, scale, and continuously improve our cloud-native SaaS platform. You will define reliability standards, drive automation, and enable engineering teams to operate services at scale.

You will collaborate with software engineering, architecture, cybersecurity, DevOps, and product teams to improve resilience, accelerate delivery, and reduce toil.