Senior Cloud Reliability Engineer - Multi-Cloud (Remote)

Remote; San Francisco (CA); Remote; USD 170,000 - 210,000; Full time

Job summary

Dragos is seeking an experienced Senior Cloud Operations Engineer to own the operational health of the customer cloud fleet across Azure, AWS, and GCP—both Dragos-managed and customer-managed environments. This remote-first role emphasizes automation, infrastructure-as-code, and fleet reliability.

You will drive onboarding, configuration, upgrades, and offboarding; build Terraform-based provisioning; manage patching, drift detection, and RBAC across tenants; and ensure robust observability with

Qualifications

• 4+ years of hands-on cloud operations across Azure, AWS, or GCP.
• Cybersecurity experience and strong IaC mindset.
• Proficiency with Terraform for infrastructure provisioning.
• Experience operating cloud environments at scale with patching and drift detection.
• Hands-on with multi-tenant cloud architectures and customer-facing environments.
• Solid knowledge of cloud networking (VPCs/VNets, DNS, firewalls, etc.).
• Experience with IAM roles, policies, federation, and SSO across providers.
• Proficiency with Datadog for monitoring and dashboards.
• On-call rotation experience and incident response.
• SRE practices: SLOs, error budgets, runbooks, post-incident reviews.
• Scripting in Python and/or Bash; strong communication skills.
• Familiarity with FedRAMP, SOC2, NIST CSF audits.

Responsibilities

• Operate, maintain, and improve the Dragos cloud fleet across Azure, AWS, and GCP.
• Own the full customer environment lifecycle — onboarding, configuration, upgrades, and off boarding.
• Build and maintain Terraform-based infrastructure-as-code for provisioning and standardization.
• Manage fleet health, drift detection, patching, and version lifecycle at scale.
• Design multi-tenant isolation patterns, RBAC, and cross-account access controls.
• Configure and maintain cloud networking components (VPCs, DNS, firewalls, etc.).
• Manage cloud-to-OT/on-prem connectivity for customer environments.
• Implement IAM, secrets management, and compliance posture across providers.
• Build and maintain Datadog observability — monitors, dashboards, pipelines, and SLOs.
• Participate in an on-call rotation (PagerDuty) for the cloud fleet and incident response.
• Drive SRE practices: define SLOs, manage error budgets, runbooks, post-incident reviews.
• Support audit and compliance activities and evidence collection.
• Identify and eliminate toil through automation and process improvement.

Skills

Cloud operations

Terraform

Datadog monitoring

SRE practices

Python/Bash scripting

Cloud networking

IAM & security

On-call experience

Multi-tenant architectures

Communication & collaboration

Tools

Terraform

Datadog

GitHub Actions

HashiCorp Vault (or similar)

Cloud platforms: AWS, Azure, GCP

Job description

Dragos is seeking an experienced Senior Cloud Operations Engineer to own the operational health of the customer cloud fleet across Azure, AWS, and GCP—both Dragos-managed and customer-managed environments. This remote-first role emphasizes automation, infrastructure-as-code, and fleet reliability.

You will drive onboarding, configuration, upgrades, and offboarding; build Terraform-based provisioning; manage patching, drift detection, and RBAC across tenants; and ensure robust observability with