Senior Cloud & Production Systems Engineer - Remote

Syms Strategic Group, LLC; Huntsville (AL); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC seeks a Senior Systems Engineer (Production Support) to provide day-to-day operational support for complex cloud systems in a remote role. You will troubleshoot outages, implement fixes, and coordinate with VA stakeholders to maintain system reliability.

Ideal candidates have 8+ years in production systems, strong Linux/Windows, scripting (Python/Bash/PowerShell), and experience with AWS/Azure and IaC. US citizenship and a public trust clearance are required.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments
• 3+ years of experience with SQL queries and monitoring
• Bachelor's degree in Computer Science, IT, Systems Engineering, or related field

Responsibilities

• Provide high-level, day-to-day operational support for complex cloud systems
• Develop solutions to routine technical problems of limited scope
• Document issues and resolutions clearly in logs and discrepancy tools
• Collaborate with customers and cross-functional teams to resolve outages and improve stability
• Maintain computing infrastructure and perform software/hardware troubleshooting
• Implement security controls and ensure VA compliance and security policies
• Support on-call rotations for production system issues
• Maintain asset inventories and document configurations

Skills

Analytical thinking

Communication

Cross-functional collaboration

On-call readiness

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering, or related field

Tools

AWS

Azure

S3

Step Functions

Batch Jobs

CloudWatch

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CloudFormation

DynaTrace

Science Logic

Git

GitHub Actions

CodeBuild

CodeDeploy

SQL Server

Oracle RDS

Job description

Syms Strategic Group, LLC seeks a Senior Systems Engineer (Production Support) to provide day-to-day operational support for complex cloud systems in a remote role. You will troubleshoot outages, implement fixes, and coordinate with VA stakeholders to maintain system reliability.

Ideal candidates have 8+ years in production systems, strong Linux/Windows, scripting (Python/Bash/PowerShell), and experience with AWS/Azure and IaC. US citizenship and a public trust clearance are required.