Senior Cloud & Infra Architect — Strategy & Roadmaps

ServiceNow, Inc.; Chicago (IL); On-site; USD 172,000 - 301,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

Employee stock purchase plan (ESPP)

Flexible time away

Family leave programs

Job summary

ServiceNow, Inc. is seeking a Senior Technical Architect, Infrastructure and Cloud to lead direction for corporate and cloud infrastructure. The role connects infrastructure choices to enterprise architecture, driving upgrades, retirements, and standardization while ensuring security, resilience, and cost efficiency.

It is a senior IC role setting guardrails and architecture direction. The candidate will partner with Security Architecture, DT Integration, Core Systems, and Product teams to align

Qualifications

• 10+ years of progressive experience in infrastructure, cloud, or systems engineering with architecture responsibility.
• Experience defining cloud strategy and roadmaps spanning multiple domains.
• Strong working knowledge of Azure and Google Cloud Platform, including landing zones and shared-responsibility models.
• Understanding of AI/ML infrastructure considerations and guardrails.

Responsibilities

• Define current/transition/target-state infrastructure and multiyear cloud roadmaps.
• Establish reference architectures, standards, and patterns across cloud and data centers.
• Lead architecture reviews and evaluate major technical decisions.
• Advise on cloud governance, guardrails, and cost controls for Azure and GCP.
• Collaborate with Security Architecture on resilience and zero-trust.
• Research emerging technologies and advise adoption timing.
• Partner with business units to align infrastructure with roadmap and budgets.

Skills

Infrastructure strategy

Cloud architecture

Enterprise architecture

Azure

Google Cloud Platform

IaC (infrastructure as code)

Security/governance

Stakeholder influence

Communicating with executives

Education

Bachelor's degree

Tools

Azure

Google Cloud Platform

Job description

ServiceNow, Inc. is seeking a Senior Technical Architect, Infrastructure and Cloud to lead direction for corporate and cloud infrastructure. The role connects infrastructure choices to enterprise architecture, driving upgrades, retirements, and standardization while ensuring security, resilience, and cost efficiency.

It is a senior IC role setting guardrails and architecture direction. The candidate will partner with Security Architecture, DT Integration, Core Systems, and Product teams to align