Senior Infrastructure & Cloud Architect (Remote)

Servicenow; Chicago (IL); Remote; USD 172,000 - 301,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Senior Technical Architect for Infrastructure and Cloud to shape enterprise-wide infrastructure strategy. You will drive end-to-end architectural decisions for data centers, cloud, and network domains, ensuring security, resilience, and cost efficiency.

You will partner with Security and Enterprise teams, lead architecture reviews, and guide multi-year roadmaps while mentoring engineers across the organization.

Qualifications

• 10+ years of progressive experience in infrastructure, cloud, or systems engineering with architecture responsibility.
• Experience defining infrastructure and cloud strategy and roadmaps across multiple technology domains.
• Strong knowledge of Azure and Google Cloud Platform (GCP).
• Familiarity with ITIL and IT service management practices.
• Ability to influence senior stakeholders without direct authority.

Responsibilities

• Define current-state, transition-state, and target-state infrastructure and cloud architecture with a multiyear roadmap tied to business priorities, risk, lifecycle, capacity, and cost.
• Establish reference architectures, principles, standards, and patterns across cloud, data center, networking, compute, storage, containers, and backup.
• Define cloud governance, guardrails for Azure and GCP, including account structures, landing zones, cost controls, and policy as code.
• Lead infrastructure architecture reviews and evaluate options, document tradeoffs, risks, and value, and drive decisions to closure.
• Ensure resilience, compliance, and zero-trust considerations are built into infrastructure from the start.
• Partner with Security Architecture, enterprise teams, and DT/Product to align roadmaps and dependencies.
• Look ahead to AI/ML infrastructure needs and research emerging technologies for adoption timing.
• Collaborate with finance to inform capacity planning, lifecycle management, and FinOps practices.

Skills

Infrastructure architecture

Azure

Google Cloud Platform (GCP)

Security architecture

FinOps / cost optimization

Education

Bachelor’s degree or equivalent practical experience

Tools

ITIL

CMDB

Job description

ServiceNow is seeking a Senior Technical Architect for Infrastructure and Cloud to shape enterprise-wide infrastructure strategy. You will drive end-to-end architectural decisions for data centers, cloud, and network domains, ensuring security, resilience, and cost efficiency.

You will partner with Security and Enterprise teams, lead architecture reviews, and guide multi-year roadmaps while mentoring engineers across the organization.