Senior Cloud FinOps & Telecom Cost Lead

American Heart Association; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Paid time off (PTO)

Retirement plan match

Job summary

The American Heart Association is seeking a Sr. Operations Manager, Cloud & Technology Services in Dallas to own financial operations for cloud, network, and telecom services.

You will drive cost transparency, forecasting accuracy, and optimization across AWS and Azure environments, while aligning with Engineering, Infrastructure, Finance, and Procurement teams. The role requires hands-on FinOps experience, strong cost governance, and the ability to deliver executive-level reporting and budgets.

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years minimum of relevant work experience.
• 3+ years in FinOps, cloud financial management, telecom financial mgmt, or network cost optimization.
• Hands-on experience with AWS and Azure billing & cost mgmt tools.
• Experience managing LEC, telecom, and network service spend, including invoices, contracts, and cost allocation.
• Strong understanding of consumption-based pricing models (cloud, bandwidth, circuits, voice).
• Strong financial analysis skills: budgeting, forecasting, variance analysis.
• Advanced Excel or equivalent analytical skills.

Responsibilities

• Own financial management for AWS, Azure, telecom, and network services, including billing analysis, variance tracking, and anomaly detection.
• Manage and analyze LEC spending (circuits, data lines, MPLS, DIA, voice, etc.).
• Ensure accurate cost allocation, chargeback/showback, and tagging across cloud, network, and telecom services.
• Act as the central point of coordination for cloud and telecom invoices, ensuring accuracy and proper allocation.
• Identify and drive cost optimization opportunities across cloud, network, and telecom services.
• Establish and enforce governance standards for cloud usage and telecom spend.
• Develop and maintain budgets and forecasts for cloud, network, and telecom services.
• Produce executive-level reporting of trends, risks, and optimization outcomes.
• Support audits, compliance reviews, and internal controls related to technology spend.
• Collaborate with Finance, Procurement, Infrastructure, Network, and Application teams.

Skills

FinOps

Cloud financial mgmt

Telecom cost mgmt

Cost optimization

Budgeting & forecasting

Variance analysis

Advanced Excel

AWS billing

Azure billing

Education

Bachelor's degree or equivalent experience

Tools

AWS Cost Explorer

Azure Cost Management

Cost management tools

Job description

The American Heart Association is seeking a Sr. Operations Manager, Cloud & Technology Services in Dallas to own financial operations for cloud, network, and telecom services.

You will drive cost transparency, forecasting accuracy, and optimization across AWS and Azure environments, while aligning with Engineering, Infrastructure, Finance, and Procurement teams. The role requires hands-on FinOps experience, strong cost governance, and the ability to deliver executive-level reporting and budgets.