FinOps Lead — Cloud & Telecom Cost Optimization

American Heart Association, Inc.; Dallas (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

PTO 16 days per year

12 paid holidays

Tuition assistance

Wellness programs

Employee Resource Groups

Job summary

The American Heart Association in Dallas, TX, seeks a Sr. Operations Manager, Cloud & Technology Services to own financial operations for cloud, telecom, and network services.

You will drive cost transparency, forecasting accuracy, and optimization across AWS, Azure, and enterprise connectivity. Ideal candidates bring hands-on FinOps, cloud cost management, and governance experience, with collaboration across Engineering, Infrastructure, Finance and Procurement.

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years minimum of relevant work experience.
• 3+ years of experience in FinOps, cloud financial management, telecom financial management, or network cost optimization.
• Hands-on experience with AWS and Azure billing and cost management tools.
• Experience managing LEC, telecom, and network service spend, including invoices, contracts, and cost allocation.
• Strong understanding of consumption-based pricing models (cloud, bandwidth, circuits, voice).
• Strong financial analysis skills, including budgeting, forecasting, and variance analysis.
• Advanced Excel or equivalent analytical skills.

Responsibilities

• Own financial management for AWS, Azure, telecom, and network services, including billing analysis, variance tracking, and anomaly detection
• Manage and analyze LEC spending (local exchange carriers, circuits, data lines, MPLS, DIA, voice, and related services)
• Ensure accurate cost allocation, chargeback/showback, and tagging across cloud, network, and telecom services
• Act as the central point of coordination for cloud and telecom invoices, ensuring accuracy and proper allocation
• Identify and drive cost optimization opportunities across AWS and Azure, network and telecom services; rightsizing, reservations, savings plans, storage optimization
• Establish and enforce governance standards for cloud usage, network services, and telecom spend
• Partner with engineering, cloud, and network teams to embed cost-aware design and lifecycle management
• Develop and maintain budgets and forecasts for cloud, network, and telecom services
• Produce executive-level reporting that clearly communicates trends, risks, and optimization outcomes
• Support audits, compliance reviews, and internal financial controls related to technology spend
• Work directly with cloud providers (AWS, Microsoft), LECs, ISPs, and telecom vendors
• Resolve billing disputes, credits, and contract discrepancies
• Partner closely with Finance, Procurement, Infrastructure, Network, and Application teams

Skills

FinOps

Cost governance

Budgeting

Forecasting

Excel

Financial analysis

Vendor collaboration

Education

Bachelor's degree or equivalent experience

Tools

AWS Billing

Azure Billing

Cost Management Tools

BI Tools

Job description

The American Heart Association in Dallas, TX, seeks a Sr. Operations Manager, Cloud & Technology Services to own financial operations for cloud, telecom, and network services.

You will drive cost transparency, forecasting accuracy, and optimization across AWS, Azure, and enterprise connectivity. Ideal candidates bring hands-on FinOps, cloud cost management, and governance experience, with collaboration across Engineering, Infrastructure, Finance and Procurement.