FinOps Lead: Cloud, Telecom & Network Spend (Hybrid)

American Heart Association; Dallas (TX); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Robust retirement program

PTO 16 days + 12 holidays

Tuition assistance

Heart U training

Job summary

The American Heart Association is seeking a Sr. Operations Manager for Cloud & Technology Services in Dallas, TX. This role leads cloud financial management, telecom spend governance, and cost optimization across AWS, Azure, and network services, partnering with Engineering, Infrastructure, and Finance teams.

The ideal candidate brings hands-on FinOps experience, budgeting and forecasting skills, and a track record of cost transparency and governance in a complex technology environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years minimum of relevant work experience.
• 3+ years of experience in FinOps, cloud financial management, telecom financial management, or network cost optimization.
• Hands‑on experience with AWS and Azure billing and cost management tools.
• Experience managing LEC, telecom, and network service spend, including invoices, contracts, and cost allocation.
• Strong understanding of consumption‑based pricing models (cloud, bandwidth, circuits, voice).
• Strong financial analysis skills, including budgeting, forecasting, and variance analysis.
• Advanced Excel or equivalent analytical skills.

Responsibilities

• Own financial management for AWS, Azure, telecom, and network services, including billing analysis, variance tracking, and anomaly detection.
• Manage and analyze LEC spending (local exchange carriers, circuits, data lines, MPLS, DIA, voice, and related services).
• Ensure accurate cost allocation, chargeback/showback, and tagging across cloud, network, and telecom services.
• Act as the central point of coordination for cloud and telecom invoices, ensuring accuracy and proper allocation.
• Develop and maintain budgets and forecasts for cloud, network, and telecom services.
• Produce executive-level reporting that clearly communicates trends, risks, and optimization outcomes.
• Support audits, compliance reviews, and internal financial controls related to technology spend.
• Work directly with cloud providers (AWS, Microsoft), LECs, ISPs, and telecom vendors; resolve disputes and contract discrepancies.
• Partner closely with Finance, Procurement, Infrastructure, Network, and Application teams.

Skills

FinOps

Cloud cost mgmt

Telecom cost mgmt

Budgeting & forecasting

Cost governance

Excel advanced

Education

Bachelor's degree or equivalent experience

Tools

AWS

Azure

Cost Explorer

BI tools

Job description

The American Heart Association is seeking a Sr. Operations Manager for Cloud & Technology Services in Dallas, TX. This role leads cloud financial management, telecom spend governance, and cost optimization across AWS, Azure, and network services, partnering with Engineering, Infrastructure, and Finance teams.

The ideal candidate brings hands-on FinOps experience, budgeting and forecasting skills, and a track record of cost transparency and governance in a complex technology environment.