Senior FinOps & Cloud Cost Manager, Telecom

FinOps Weekly; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical plan

Employer-matched retirement

Employee assistance program

Wellness program

Telemedicine

Heart U learning platform

Employee Resource Groups

Professional mentoring program

Paid time off

12 holidays per year

Tuition assistance

Job summary

American Heart Association in Dallas, TX seeks a Sr. Operations Manager for Cloud & Technology Services to lead financial operations across cloud platforms and enterprise connectivity.

You will drive cost transparency, forecasting accuracy, and spend optimization for AWS, Azure, telecom, and network services. In a cross-functional role, you will govern billing, allocation, budgeting, and executive reporting, partnering with Engineering, Finance, and Procurement to ensure strong controls and

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 5 years of relevant work experience.
• At least 3 years of experience in FinOps, cloud financial management, telecom financial management, or network cost optimization.
• Hands-on experience with AWS and Azure billing and cost management tools.
• Experience managing LEC, telecom, and network service spend, including invoices, contracts, and cost allocation.
• Strong understanding of consumption-based pricing models, including cloud, bandwidth, circuits, and voice.
• Strong financial analysis skills, including budgeting, forecasting, and variance analysis.
• Advanced Excel or equivalent analytical skills.

Responsibilities

• Own financial management for AWS, Azure, telecom, and network services, including billing analysis, variance tracking, and anomaly detection
• Manage LEC spending, including circuits, data lines, MPLS, DIA, voice, and related services
• Ensure accurate cost allocation, chargeback/showback, and tagging across cloud, network, and telecom services
• Coordinate cloud and telecom invoices and ensure proper allocation and accuracy
• Identify and drive optimization opportunities across cloud, telecom, and network spend
• Manage cloud optimization activities such as rightsizing, reservations, savings plans, and storage optimization
• Support network and telecom optimization through circuit rationalization, contract optimization, and usage analysis
• Establish and enforce governance standards for cloud usage, network services, and telecom spend
• Partner with engineering, cloud, and network teams on cost-aware design and lifecycle management
• Develop and maintain budgets and forecasts for cloud, network, and telecom services
• Produce executive-level reporting on trends, risks, and optimization outcomes
• Support audits, compliance reviews, and internal financial controls related to technology spend
• Work with cloud providers, LECs, ISPs, and telecom vendors
• Resolve billing disputes, credits, and contract discrepancies
• Partner with Finance, Procurement, Infrastructure, Network, and Application teams

Skills

FinOps

Cloud cost management

Budgeting

Forecasting

Excel

Billing analysis

Cost allocation

Vendor management

Azure

AWS

Education

Bachelor's degree

Tools

AWS Cost Explorer

Azure Cost Management

BI tools

FinOps platforms

Job description

American Heart Association in Dallas, TX seeks a Sr. Operations Manager for Cloud & Technology Services to lead financial operations across cloud platforms and enterprise connectivity.

You will drive cost transparency, forecasting accuracy, and spend optimization for AWS, Azure, telecom, and network services. In a cross-functional role, you will govern billing, allocation, budgeting, and executive reporting, partnering with Engineering, Finance, and Procurement to ensure strong controls and