Senior Cloud Deployment & Customer Success Engineer

Google

San Francisco (CA)

On-site

USD 192,000 - 267,000

Full time

3 days ago

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Job summary

Google Cloud Platform (GCP) Outcome Customer Engineer (OCE) role within Telco, Media, Entertainment, or Gaming drives deployment plans, removes blockers, and accelerates value realization for customers. You will manage workloads from agreement to production, coordinating across customer, services, and partner teams to maximize adoption and expansion opportunities.

Competitive base pay in the US, with bonuses and equity.

Qualifications

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience in deployment planning, orchestration, or change management.
Experience in programming languages, debugging, or systems design.
Experience working with, or presenting to technical stakeholders or executive leaders.

Responsibilities

Develop and orchestrate a structured deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
Identify expansion opportunities for new workloads within the account during project execution.
Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.