Customer Engineer III, Outcome, Google Cloud

Socket.dev; New York (NY); On-site; USD 152,000 - 221,000; Full time

Job summary

Socket.dev is seeking an experienced Google Cloud Platform (GCP) Outcome Customer Engineer (OCE) to drive deployment success for customers in the US. You will manage deployment plans, provide technical leadership to customers and partners, and influence executive stakeholders to accelerate value realization and future expansion opportunities.

The role blends sales acumen, market knowledge, and hands-on technical work to demonstrate the value of Google Cloud.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Responsibilities

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Accelerate progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption quickly.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value and secure renewals.

Skills

Cloud-native architecture

Deployment planning

Orchestration

Change management

Programming languages

Debugging

Systems design

Solution selling

Google Cloud knowledge

Python

Java

Education

Bachelor's degree or equivalent practical experience

Job description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications:

• Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
• Experience with Google Cloud products and differentiation from competition.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.

About the job:

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing revenue ramp for customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Accelerate progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.