Senior Cloud Customer Engineering Manager

Google; San Francisco (CA); Hybrid; USD 192,000 - 267,000; Full time

Job summary

The Google Cloud Platform team at Google seeks a Customer Engineering (CE) Manager to lead a team of subject-matter experts delivering trusted technical and solution advice for workload migrations. You will foster technical ownership and oversee architecture, delivery, and consumption across Google Cloud offerings.

Responsibilities include guiding teams, shaping go-to-market technical plans, and collaborating with customers, partners, and sales to accelerate value realization and technical wins.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Ability to travel up to 50% of the time.

Responsibilities

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Skills

Leadership experience

Customer-facing

Stakeholder communication

Team management

Technical mentorship

Education

Bachelor's degree or equivalent practical experience

Tools

Cloud architecture

Prototyping

Job description

The Google Cloud Platform team at Google seeks a Customer Engineering (CE) Manager to lead a team of subject-matter experts delivering trusted technical and solution advice for workload migrations. You will foster technical ownership and oversee architecture, delivery, and consumption across Google Cloud offerings.

Responsibilities include guiding teams, shaping go-to-market technical plans, and collaborating with customers, partners, and sales to accelerate value realization and technical wins.