Senior Cloud Customer Engineering Manager

Socket.dev; New York (NY); On-site; USD 192,000 - 267,000; Full time

Job summary

Google Cloud Platform is seeking a Customer Engineering (CE) Manager in the United States to lead and grow a team of subject matter experts, delivering trusted technical advice to accelerate workload migration for customers.

You will develop a culture of technical ownership, shaping architecture, delivery, and consumption across the Google Cloud portfolio while collaborating with customers, partners, and sales teams to drive outcomes and expansion opportunities.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Ability to travel up to 50% of the time.

Responsibilities

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
• Through planning stages, determine alignment, coverage and staffing needs and ensure a technical go-to-market.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Skills

Cloud native architecture

Leadership experience

Customer engagement

Travel willingness

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud Platform is seeking a Customer Engineering (CE) Manager in the United States to lead and grow a team of subject matter experts, delivering trusted technical advice to accelerate workload migration for customers.

You will develop a culture of technical ownership, shaping architecture, delivery, and consumption across the Google Cloud portfolio while collaborating with customers, partners, and sales teams to drive outcomes and expansion opportunities.