Senior Cloud Customer Engineering Manager

Google; Sunnyvale (CA); On-site; USD 192,000 - 267,000; Full time

Job summary

Google is hiring a Customer Engineering (CE) Manager to lead a team of subject matter experts delivering trusted technical guidance and migration support for cloud workloads. The role emphasizes ownership of architecture, delivery, and consumption across Google Cloud, with engagement from customers, partners, and sales teams.

Individual pay is determined by skills, experience, and education, with a focus on driving value realization and technical wins across multiple customer sectors.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Ability to travel up to 50% of the time.

Responsibilities

• Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
• Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
• Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
• Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.

Skills

leadership experience

customer-facing

technical conversations

travel up to 50%

Education

Bachelor's degree or equivalent practical experience

Tools

cloud engineering

virtualization

containerization

Job description

Google is hiring a Customer Engineering (CE) Manager to lead a team of subject matter experts delivering trusted technical guidance and migration support for cloud workloads. The role emphasizes ownership of architecture, delivery, and consumption across Google Cloud, with engagement from customers, partners, and sales teams.

Individual pay is determined by skills, experience, and education, with a focus on driving value realization and technical wins across multiple customer sectors.