Senior Clinical Practice Operations & Scheduling

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Brigham and Women's Hospital is seeking an administrative professional to support clinical service operations at the 221 Longwood Avenue location. The role encompasses scheduling, patient check-in/out, and billing-related tasks within a hybrid work setting.

The position requires a High School Diploma or equivalent and 3–5 years of office experience, with strong MS Office skills and excellent time management. Regular daytime schedule and 40 hours per week are anticipated.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 3-5 years required.
• Strong technology and MS Office skills (Outlook, Word, Excel, PowerPoint).
• Ability to manage multiple tasks and communicate effectively.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and manage appointment records; assist callers with inquiries.
• Process patient billing forms and scan documents to medical records.
• Acts as "Super User" for scheduling, registration, and billing systems; train others.

Skills

MS Office proficiency

Communication skills

Time management

Phone etiquette

Clerical tasks

Education

High School Diploma or Equivalent

Job description

Brigham and Women's Hospital is seeking an administrative professional to support clinical service operations at the 221 Longwood Avenue location. The role encompasses scheduling, patient check-in/out, and billing-related tasks within a hybrid work setting.

The position requires a High School Diploma or equivalent and 3–5 years of office experience, with strong MS Office skills and excellent time management. Regular daytime schedule and 40 hours per week are anticipated.