Senior Patient Access & Billing Specialist

CHRISTUS Health; Longview (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

CHRISTUS Health in Texas seeks an experienced Healthcare Administrative Specialist to manage patient check-in, insurance verification, scheduling, and front desk duties. You will verify benefits, collect payments, and route information to the medical staff, ensuring accurate account data and smooth patient flow.

Ideal candidates have 3+ years in healthcare, high school diploma, strong communication, math skills, and familiarity with managed care.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Knowledge of managed care preferred.
• Ability to operate 10-key calculator by touch, telephone, computer, copier, and fax machine.
• Excellent interpersonal and communication skills and good math knowledge required.

Responsibilities

• Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database.
• Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
• Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
• Schedules appointments for patients in accordance with physician guidelines.
• Collects time of service payment amounts; collects prior balances, and/or arranges payment plans as requested.
• Checks in patients, verifies and updates necessary information in the medical record.
• Schedules appointments according to the clinician template and follows office scheduling policies.
• Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
• Screens visitors and responds to routine requests for information.
• Follows HIPAA guidelines and maintains confidentiality.
• Maintains CHRISTUS Health policies and procedures and supports the Mission and ethics.
• Performs other related work as assigned by leadership.

Skills

Interpersonal skills

Communication

Math skills

Front desk experience

Education

High school diploma or equivalent

Some College (preferred)

Tools

10-key calculator

Computer

Telephone

Fax machine

Job description

CHRISTUS Health in Texas seeks an experienced Healthcare Administrative Specialist to manage patient check-in, insurance verification, scheduling, and front desk duties. You will verify benefits, collect payments, and route information to the medical staff, ensuring accurate account data and smooth patient flow.

Ideal candidates have 3+ years in healthcare, high school diploma, strong communication, math skills, and familiarity with managed care.