Senior Clinic Operations Leader

Rebound Orthopedics & Neurosurgery; Vancouver (WA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical/Vision/Rx

401(K) Retirement Plan

Voluntary Life insurance/AD&D

Company paid short and long-term-dis"b

Flexible Spending and Health Saving

Job summary

Rebound Orthopedics & Neurosurgery in Vancouver, WA, is hiring a full-time Clinic Manager to lead daily clinic operations, coordinate staffing, patient care systems, and resources. This role supports staff and providers through supervision, coaching, policy administration, and performance management while partnering with leadership to improve processes and meet strategic objectives.

You will supervise, coach, and develop staff, manage budgets, and drive process improvements while ensuring HIPAA

Qualifications

• Bachelor's degree or equivalent work experience in Health Care field preferred.
• BLS Certification required.
• 8–10 years of experience in a clinical setting working directly with patients and medical providers.
• Three plus previous supervisor or clinic management experience.
• Epic EHR experience strongly preferred.

Responsibilities

• Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality, and Recognition.
• Work collaboratively with other leaders to manage daily operations, bridge functional areas, and accomplish strategic objectives.
• Provide leadership in clinical and ancillary care, including development of patient care systems, clinic flow, and operational processes.
• Recruit, hire, train, supervise, coach, and develop staff and supervisors; promote employee engagement, communicate goals, and conduct timely performance evaluations with regular feedback.
• Communicate organizational objectives and vision to staff and ensure effective information flow across all levels of the organization.
• Manage staffing operations with the staffing supervisor, including scheduling, timecards, time off, and compliance with break and lunch requirements.
• Assist with budget development, monitor adherence, meet assigned metrics, and maintain dashboards.
• Partner with leadership to maximize revenue, address concerns, and improve department performance and clinic processes.
• In collaboration with Human Resources, support the development, administration, and enforcement of policies and procedures, including safety and professional behavior standards.
• Collect data, prepare reports, answer correspondence, and compile statistics for administrative and regulatory purposes.
• Respond to patient complaints in a timely and appropriate manner.
• Schedule and conduct monthly meetings for assigned staff and attend ad hoc meetings as appropriate.
• Serve as project lead when assigned.
• Maintain confidentiality and comply with all HIPAA rules and regulations.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem solving

Team collaboration

Education

Bachelor's degree in Health Care

BLS Certification

Tools

Epic EHR

Job description

Rebound Orthopedics & Neurosurgery in Vancouver, WA, is hiring a full-time Clinic Manager to lead daily clinic operations, coordinate staffing, patient care systems, and resources. This role supports staff and providers through supervision, coaching, policy administration, and performance management while partnering with leadership to improve processes and meet strategic objectives.

You will supervise, coach, and develop staff, manage budgets, and drive process improvements while ensuring HIPAA