Senior Clinic Manager

New York University; New York (NY); Hybrid; USD 87,000 - 107,000; Full time

Job summary

New York University’s College of Dentistry seeks a Senior Clinic Manager to oversee the Department of Periodontology & Implant Dentistry. You will manage day-to-day clinic activities, ensure accurate records, track encounters for billing, and supervise staff across multiple clinics in a large academic setting.

You will develop guidelines, authorize special payment arrangements, and perform audits to maintain data integrity and fiscal controls.

Qualifications

• Bachelor's degree required.
• 4-5 years' experience managing office and/or clinical activities or equivalent combination; must include experience managing staff and conducting audits.
• Preferred: experience in a large dental clinic operation; knowledge of electronic health records and/or AxiUm software.

Responsibilities

• Manage day-to-day activity of the Department of Periodontology & Implant Dentistry; ensure patient records are completed and billing forms are tracked.
• Supervise staff and administer budgets; conduct audits for clinics to ensure data integrity and fiscal compliance.
• Develop new office guidelines and procedures; authorize special payment arrangements and approve discounts.

Skills

Interpersonal skills

Communication skills

Analytical skills

Customer service skills

Staff training

Audits

Education

Bachelor's degree

Tools

AxiUm

Job description

Senior Clinic Manager

Position Summary

Manage day-to-day activity of the Department of Periodontology & Implant Dentistry, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students, post-graduate residents and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

• Location : Location
• US-NY-New York
• Hybrid Remote Work Classification
• Fully Onsite: 100% Onsite
• Department
• Periodontology & Implant Dentistry (Administrators)
• School/Division
• College of Dentistry (DN1032)
• Compensation Grade
• Band 53
• Union
• N/A
• FT/PT
• Full-Time
• Category
• Health Services

Qualifications

Required Education: Bachelor's degree and

Required Experience: 4-5 years' experience managing office and/or clinical activities or equivalent combination. Must include experience managing staff and conducting audits.

Preferred Experience: Experience in a large dental clinic operation. Knowledge of electronic health records and/or AxiUm software.

Required Skills, Knowledge and Abilities: Excellent interpersonal, communication, analytical, and customer service skills. Ability to train staff in use of customer service techniques. Ability to conduct audits to ensure data integrity. Ability to respond to a variety of demands in a fast-paced environment. Knowledge of standard office software.

Preferred Skills, Knowledge and Abilities: Familiarity with Article 28 and related health protocols.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $87,462.84 to USD $107,462.84. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.