Dental Practice Manager (Senior Clinic Manager)

New York University; New York (NY); On-site; USD 88,000 - 108,000; Full time

Job summary

New York University’s Department of Periodontology & Implant Dentistry seeks an experienced Administrative Manager to oversee daily operations, ensure accurate patient records and billing, and supervise staff.

You will develop guidelines, coordinate with students and faculty, and conduct audits to ensure data integrity and compliance. The role requires strong communication and customer service skills in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 4–5 years' experience managing office and/or clinical activities, including staff supervision.
• Experience conducting audits and ensuring data integrity; familiarity with large dental clinic operations.

Responsibilities

• Oversee day-to-day activity of the Department of Periodontology & Implant Dentistry; ensure patient records are completed and fees collected.
• Develop and implement new office guidelines and procedures; supervise staff and manage budgets.
• Coordinate with dental students, residents and faculty to resolve patient problems and authorize payment arrangements.

Skills

Interpersonal skills

Communication

Analytical skills

Customer service

Staff training

Auditing

Data integrity

Office software

Education

Bachelor's degree

Tools

Electronic health records

AxiUm software

Job description

Position Summary

Manage day-to-day activity of the Department of Periodontology & Implant Dentistry, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students, post-graduate residents and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

Qualifications

Required Education:Bachelor's degree andRequired Experience:4-5 years' experience managing office and/or clinical activities or equivalent combination. Must include experience managing staff and conducting audits.Preferred Experience:Experience in a large dental clinic operation. Knowledge of electronic health records and/or AxiUm software.Required Skills, Knowledge and Abilities:Excellent interpersonal, communication, analytical, and customer service skills. Ability to train staff in use of customer service techniques. Ability to conduct audits to ensure data integrity. Ability to respond to a variety of demands in a fast‑paced environment. Knowledge of standard office software.Preferred Skills, Knowledge and Abilities:Familiarity with Article 28 and related health protocols.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $87,462.84 to USD $107,462.84. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status or any other legally protected basis. All interested persons are encouraged to apply at all levels.