Senior Client Support Programs Leader

DePelchin Children’s Center; Edinburg (TX); Presencial; USD 85 000 - 105 000; Tempo integral

Resumo da oferta

Texans Together is seeking a Client Support Program Administrator to lead multiple family-centered service programs and ensure safe, stable, and permanent outcomes for children and families. The role emphasizes collaboration with DFPS, courts, and providers to strengthen services across regions 6a/6b and related settings.

The administrator will drive strategic planning, oversee operations, and guide senior leaders to improve performance, quality, and regulatory compliance within a dynamic care

Qualificações

• Bachelor’s degree required. Relevant experience considered in lieu of education requirement.
• Minimum seven (7) years ‘progressively responsible experience in child welfare, family support services, youth services, permanency, foster care, Community-Based Care, or related human services program.
• Minimum five (5) years’ supervisory or management experience overseeing multiple programs, supervisors, or organizational units.
• Demonstrated experience managing complex service-delivery systems, leading multidisciplinary teams, monitoring performance outcomes, and implementing continuous quality improvement initiatives.

Responsabilidades

• Provide executive leadership and operational oversight for Client Support programs, including Family Group Decision Making, Kinship Services, Transportation Services, Preparation for Adult Living, and Local Permanency Services.
• Develop and implement strategic plans, policies, and operational initiatives aligned with organizational goals, contractual requirements, and best practices.
• Oversee program performance and service delivery to strengthen family engagement, caregiver support, placement stability, lifelong connections, and permanency outcomes.
• Supervise, coach, and develop senior managers and program leaders, promoting accountability, professional growth, and workforce effectiveness.
• Direct quality assurance and continuous improvement efforts, using performance data, audits, and stakeholder feedback to identify trends and improve service outcomes.
• Ensure compliance with applicable federal and state regulations, contractual obligations, accreditation standards, and organizational policies.
• Build and maintain collaborative partnerships with DFPS, courts, service providers, community organizations, and other stakeholders to strengthen resources and services for children and families.
• Oversee budget planning, resource allocation, staffing, and program capacity to support efficient and sustainable operations.
• Provide executive consultation and leadership during complex cases, critical incidents, placement crises, and emergency situations.

Descrição da oferta de emprego

Texans Together is seeking a Client Support Program Administrator to lead multiple family-centered service programs and ensure safe, stable, and permanent outcomes for children and families. The role emphasizes collaboration with DFPS, courts, and providers to strengthen services across regions 6a/6b and related settings.

The administrator will drive strategic planning, oversee operations, and guide senior leaders to improve performance, quality, and regulatory compliance within a dynamic care