Senior Client Success Specialist - Property Management

Ceridian HCM; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Client Success Specialist to enhance client relationships in property management. This role involves reviewing insurance policies, implementing new properties, and ensuring compliance with client requirements. The ideal candidate will possess strong communication skills and a knack for problem-solving, making a significant impact in a collaborative team environment. Join a company that values innovation and personal service, and be part of a team that is changing the landscape of risk management and benefits.

Qualifications

• Bachelor's Degree or equivalent experience required.
• Two or more years of relevant experience preferred.

Responsibilities

• Review third-party insurance policies for compliance.
• Connect with clients regarding penetration decreases.
• Provide customer service to clients and residents.

Skills

Microsoft Office Suite

Verbal Communication

Written Communication

Problem-Solving

Time Management

Interpersonal Skills

Customer Service

Team Collaboration

Education

Bachelor's Degree

Job description

Senior Client Success Specialist - Property Management

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

The Sr Client Success Specialist is responsible for providing expert program guidance to clients and tenants.

Essential Duties and Responsibilities

1. Review residents' third-party insurance policies to determine compliance with the client's requirements for opting out of the damage waiver program.
2. Connect with clients regarding penetration decreases.
3. Implement new properties for existing clients.
4. Provide customer service to clients and residents.

Qualifications

Education / Experience

Bachelor's Degree or equivalent experience

Two (2) or more years of relevant experience

Skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent verbal and written communication skills
• Strong problem-solving and time management skills
• Excellent planning, organizational, and prioritization skills
• Excellent interpersonal and customer service skills
• Ability to work within a team and foster teamwork

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We are proud to provide comprehensive, high-quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the “Apply Now