Enable job alerts via email!
Customer Service Consultant - Remote (Denver)
Lensa
Parker (TX)
Remote
USD 60,000 - 80,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player is seeking a Customer Service Consultant to provide an iconic customer experience. In this fully remote role, you will connect with customers, guiding them through their car buying journey with honesty and transparency. This dynamic position offers the opportunity to thrive in a fast-paced sales environment while achieving performance goals. Join a team dedicated to delivering exceptional service and grow your career in a supportive atmosphere. If you are motivated, customer-focused, and ready to make a difference, this role is perfect for you!
Benefits
Qualifications
- Sales and customer service experience preferred.
- Strong written and verbal communication skills are essential.
Responsibilities
- Connect with customers online and over the phone.
- Guide customers through their car buying journey.
- Achieve sales targets while providing excellent service.
Skills
Job description
CarMax
VXI ACQUISITION LLC
Stratford Davis
My Travel Connection
Stratford Davis
ApexFocusGroup
Zachary Piper Solutions
Mytravelconnection
Newport Associates
ClearCompany
Amazon Fashion
Brightree
Tbwa Chiat/Day Inc
Ivim Health
Symetra Financial Corporation
ApexFocusGroup
ApexFocusGroup
AvantStay
Vector Security
TalkingPoints
SARL ARTILEC
CarMax, the way your career should be!
Provide an iconic customer experience
As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
What you will do – Essential responsibilities
Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase
Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs
Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.
Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience
Mentor others as your skillset expands
Achieve sales targets while providing an iconic customer experience
Acquire the Automotive Sales Persons License in specific states – may require testing and travel as some states request physical presence to apply for the license.
Customer Service Consultants receive an hourly rate, and after their training, have the opportunity to earn a performance-based sales incentive in addition to their hourly rate.
Learn and succeed as part of a team
This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We’re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.
Qualifications and requirements
Sales and customer service experience, in an area such as retail, is preferred
Thrive in a fast-paced sales environment
Good listening skills and a strong customer focus
High level of self-motivation to achieve performance goals
Strong written and verbal communication skills
Ability to learn and master new technologies; strong computer skills
Open availability for shifts that may include nights, weekends, and holidays
Must be open to shifting schedules two times per year according to needs of the business
Candidates must live within 60 miles or 1 hour of the Customer Experience Center (CEC) location
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$18.00 - $26.70
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits (http://apps.bswift.com/portal/carmax) website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Spanish Bilingual - Service Delivery Consultant Location: Remote (Virtual Environment) Company: Trusted Leader in Healthcare Services Are you...
Join Our Sales Team and Make a Difference. Let’s Grow Together! Looking for an exciting career opportunity that’s more than just a paycheck? We’re growing fast and looking for driven sales professionals to join us! Our company is passionate about community outreach, women+ empowerment, and helping...
Lead Destination Consultant - Work From Home Portland, United States | Posted on 04/23/2025 We’re passionate about delivering world-class customer service while helping clients plan unforgettable vacations and experiences. This is your opportunity to work remotely, booking everything from flights...
Join a nationwide network of licensed professionals and build your own business while helping others secure their future. In this fully remote role, you’ll educate and guide individuals through custom-fit insurance plans. Flexible schedule, unlimited earning potential, and community impact...
Now accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists Our company is...
Zachary Piper Solutions is seeking a fully remote XSOAR Consultant The fully remote XSOAR Consultant is responsible for the creation and integration of XSOAR playbooks and security tools for external customers. Responsibilities of the fully remote XSOAR Consultant include: Create and integrate SOC...
Lead Destination Consultant - Work From Home Join to apply for the Lead Destination Consultant - Work From Home role at My Travel Connection. We’re passionate about delivering world-class customer service while helping clients plan unforgettable vacations and experiences. This is your opportunity...
Lead Destination Consultant - Work From Home Miami, United States | Posted on We’re passionate about delivering world-class customer service while helping clients plan unforgettable vacations and experiences. This is your opportunity to work remotely, booking everything from flights and hotels to...
[Customer Service / Remote] - Anywhere in U.S. / Up to $46K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at ClearCompany, you will: Act as a consultant and provide our clients with excellent support; Develop expert knowledge of our products and create...
[Call Center / Customer Service / Remote] - Anywhere in U.S. / $19 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Amazon Fashion, you will: Act as a Brand Ambassador, providing world-class service to all Customers; Be the first point of contact to...
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Support Rep at Brightree, you will: Answer questions regarding the Brightree software application and its extended services in a friendly, effective, and efficient...
Job Title: Remote Customer Success Representative Job type: Full-Time 30-40 hours/week (Contractor) Location: Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education...
[Customer Service / Remote] - Anywhere in U.S. / $22+ per hour / Medical, dental & vision / 401k match / PTO - As a Customer Experience Specialist at Ivim Health, you will: Manage and respond to patient inquiries and concerns through various communication channels such as phone, email, and chat;...
Are you looking to build a long-term career? Do you love sales? If you answered yes, then read on - we have the role for you at Symetra as a Sales Support Specialist! If you're highly motivated, driven, enjoy building relationships and want to grow, this is an excellent opportunity to join us and...
Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market...
Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Call Center Representative Agent experience not required. Remote Work From Home Call Center Representative Agent - Part Time Market Research...
[Call Center / Remote] - Anywhere in U.S. / Up to $20 per hour / Health, dental & vision / Wellness & cell phone stipend / PTO / Employee discount - As a Customer Service Coordinator at AvantStay, you will: Interact with guests via phone, sms, and email to ensure customer satisfaction; Respond...
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Experience Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text; Provide positive customer...
[Customer Service / Remote] - Anywhere in U.S. / Both PT & FT Available / Up to $25 per hour / 401k match - As a Customer Support Associate, you will: Respond to customer inquiries via phone, email, and chat in a timely and professional manner; Troubleshoot technical issues and provide solutions to...
Healthcare Customer Service Representative - Remote Summary Title: Healthcare Customer Service Representative - Remote ID: 2029 Location: Albany, NY Salary Range: $30.00-$40.00 Job Type: Full-time, Part-time, Contract, Temporary Description Disclaimer: Do not apply if you don't reside in the United...
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the vital link between a customer’s at-home and in-store CarMax experience, providing a simple and seamless...
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
