Senior Client Success Manager, Energy Efficiency (Remote)

Power TakeOff, Inc.; United States; Remote; USD 105,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision & dental

HSA contributions

Retirement matching

Student loan repayment

Vacation days

Holidays

Winter break

Friyays

Job summary

Power TakeOff, Inc. is seeking a Client Success Manager III to lead a portfolio of energy efficiency and DSM programs. You will serve as the main contact for clients, coordinate cross-functional teams, and translate client priorities into actionable program plans.

This role blends client relationship management with sales-minded opportunity identification, all in a fully remote US setting. The position emphasizes proactive communication, stakeholder engagement, and delivering on contractual

Qualifications

• 4+ years of client management experience.
• Ability to set clear expectations, timelines and priorities for involved parties.
• Naturally collaborative and driven to cultivate strong client/partner relationships.
• Exceptional written and verbal communication to facilitate collaboration.
• Strong organizational abilities and meticulous documentation.
• Sales experience is a plus and helps identify opportunities.
• Experience in project management and data integration is advantageous.

Responsibilities

• Serve as primary point of contact for assigned clients and manage relationships through regular virtual meetings and periodic in-person engagements.
• Develop deep understanding of each client’s DSM portfolio, regulatory context, and strategic priorities.
• Set expectations about implementation best practices and program parameters to ensure positive client experience.
• Manage programs and services through implementation while maintaining high CSAT results.
• Lead internal and external meetings with delivery teams to ensure alignment and progress updates.
• Identify expansion opportunities within existing accounts aligned with company products/services.
• Collaborate with internal teams (Program Delivery, Business Development, Commercialization) and external stakeholders.

Skills

Client management

Strategic leadership

Communication skills

Organization

Sales experience

Project management

Data integration

Cross-functional collaboration

Tools

Atlassian tools

Salesforce

Job description

Power TakeOff, Inc. is seeking a Client Success Manager III to lead a portfolio of energy efficiency and DSM programs. You will serve as the main contact for clients, coordinate cross-functional teams, and translate client priorities into actionable program plans.

This role blends client relationship management with sales-minded opportunity identification, all in a fully remote US setting. The position emphasizes proactive communication, stakeholder engagement, and delivering on contractual