Senior Client Success Lead – Energy and DSM Programs

power-takeoff-careers; United States; À distance; USD 105 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical insurance (vision & dental)

Health Savings Account

Company-matching retirement plans

Student loan repayment program

Generous paid time off (vacation & HOL

Summer Friyays off

Winter break

Résumé du poste

Power TakeOff, Inc. is a fully remote provider of software and implementation solutions for the utility sector, focused on DSM and energy efficiency.

The role centers on serving as the primary contact for a portfolio of utility program clients, ensuring satisfaction, retention, and expansion while translating client priorities into actionable program delivery and internally advocating for client needs. The candidate will collaborate with internal teams to align program delivery with contractual

Qualifications

• Minimum 4 years of client management experience.
• Strong communication and stakeholder management.
• Proven ability to drive strategic initiatives.

Responsabilités

• Serve as the primary point of contact for assigned clients and manage relationships.
• Understand each client's DSM portfolio, regulatory context, and priorities.
• Lead internal and external meetings to ensure program delivery aligns with expectations.
• Identify expansion opportunities within accounts and communicate value of Power TakeOff offerings.
• Coordinate with Program Delivery, Business Development, and Commercialization teams to execute programs.
• Act as sales lead on RFPs, RFIs, and other expansion opportunities.

Connaissances

Client management

Strategic leadership

Collaboration

Communication skills

Organizational skills

Sales experience

Project management

Data integration

Salesforce

Atlassian

PM certifications

Outils

Salesforce

Atlassian

Description du poste

Power TakeOff, Inc. is a fully remote provider of software and implementation solutions for the utility sector, focused on DSM and energy efficiency.

The role centers on serving as the primary contact for a portfolio of utility program clients, ensuring satisfaction, retention, and expansion while translating client priorities into actionable program delivery and internally advocating for client needs. The candidate will collaborate with internal teams to align program delivery with contractual