Senior Client Services Specialist – DSP Growth & AI

164 Yahoo Ad Tech LLC

United States

On-site

USD 88,000 - 183,000

Full time

14 days+

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Benefits offered by this job

Healthcare

401k

Backup childcare

Education stipends

Job summary

Yahoo DSP in the United States is seeking a Sr. Account Specialist to partner with the Sales team, manage strategic advertiser relationships, and deliver consultative guidance that drives measurable business outcomes.

You will leverage campaign data, AI-powered tools, and performance insights across programmatic channels to identify opportunities, optimize results, and elevate client experiences, while collaborating with cross-functional teams to scale growth.

Qualifications

BS/BA or equivalent experience.
3–5+ years of experience in digital advertising, client services, account management, marketing, or a related field.
Demonstrated success managing client relationships and serving as a trusted strategic advisor.
Proven ability to analyze campaign performance, identify trends, develop actionable insights, and optimize results using data and analytics.
Excellent written, verbal, presentation, and interpersonal communication skills.
Advanced proficiency with Google Workspace and Microsoft Excel.
Exceptional organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
Strong analytical and critical thinking skills with a passion for solving complex business challenges.
Deep understanding of digital marketing strategy, programmatic advertising, campaign execution, and measurement.
Experience collaborating across cross‑functional teams in a client‑facing environment.
Experience using—or strong enthusiasm for adopting—Generative AI and agentic AI tools to accelerate workflows, synthesize campaign insights, automate repetitive work, and deliver higher‑quality client outcomes.
Curiosity and commitment to continuously learning emerging AI technologies and identifying opportunities to thoughtfully apply them to improve both internal operations and customer service.

Responsibilities

Serve as the primary advertiser point of contact throughout the entire campaign lifecycle, owning campaign success from launch through optimization and post‑campaign analysis.
Manage a portfolio of accounts as a strategic business owner, identifying opportunities to grow customer investment and long‑term partnerships.
Become an expert in the Yahoo DSP, including Programmatic Display, Advanced TV, Native, DOOH, OLV, Commerce Media, and emerging advertising solutions.
Partner cross‑functionally with Sales, Associate Client Services, Product, Operations, and other teams to deliver exceptional customer outcomes.
Build trusted consultative relationships with brand and agency partners by providing strategic recommendations grounded in performance data and business objectives.
Monitor campaign delivery and performance, proactively identifying optimization opportunities, resolving issues, and recommending growth strategies.
Develop and present strategic insights, campaign wrap‑ups, executive business reviews, and performance recommendations.
Lead onboarding and ongoing education for clients, helping them maximize platform adoption and campaign success.
Champion the voice of the customer by partnering with Product teams to influence platform enhancements and future innovation.
Embrace an agentic‑first approach by leveraging AI‑powered tools and intelligent workflows to improve productivity, accelerate campaign analysis, automate routine tasks, and deliver faster, higher‑quality client recommendations.
Continuously identify opportunities to improve internal processes and customer experiences through innovation, automation, and thoughtful application of AI capabilities.
Lead proactively—not simply by managing tasks, but by anticipating client needs, thinking strategically, and driving accounts forward.