Senior Client Services Project Manager - Life Sciences

ThermoFisher Scientific; Allentown (Lehigh County); On-site; USD 90,000 - 130,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, delivering end-to-end technical and service solutions. You will serve as the primary liaison between customers and internal stakeholders to ensure consistent project execution from kickoff to completion.

In this role, you will shape client strategy, drive process improvements, and support team members while leveraging PMP guidance and PM tools.

Qualifications

• Advanced Degree plus 3 years of experience or Bachelor's Degree plus 5 years in project management or client-facing roles.
• Preferred fields: Life Sciences, Engineering, or health-related field.
• PMP certification or equivalent preferred.
• Experience in clinical trials, pharmaceutical, or biotech industry preferred.
• Strong proficiency in project management methodologies, tools and best practices.
• Advanced skills in budget management, forecasting, and financial tracking.
• Ability to manage complex, multi-stakeholder projects independently.
• Excellent communication and presentation skills, with ability to work effectively at all levels.
• Proficiency in Salesforce, ERP, MS Office Suite, project management tools.
• Experience with GMP/GxP regulations and quality management systems.
• Proven ability to build and maintain strategic client relationships.
• Exceptional organizational and time management capabilities.
• Ability to support and guide team members and provide project leadership.
• May require up to 25% travel.
• Foreign language skills beneficial.
• Ability to work effectively in a collaborative matrix organization.

Responsibilities

• Manage a portfolio of moderate to strategic client projects end-to-end.
• Serve as the key liaison between customers and internal stakeholders to ensure project execution from discussions to completion.
• Shape client strategy, improve processes, and support team members.
• Collaborate to deliver technical and service solutions that meet client outcomes.

Skills

Project management

Budget management

Communication

Leadership

Stakeholder management

Time management

Problem solving

Presentation skills

Collaboration

Travel readiness

Foreign language skills

Education

Advanced degree

Bachelor's degree

PMP certification

Tools

Salesforce

ERP

MS Office Suite

PM tools

Job description

Thermo Fisher Scientific is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, delivering end-to-end technical and service solutions. You will serve as the primary liaison between customers and internal stakeholders to ensure consistent project execution from kickoff to completion.

In this role, you will shape client strategy, drive process improvements, and support team members while leveraging PMP guidance and PM tools.