Senior Client Services Executive — Strategic Growth Leader

BGBx; New York (NY); Remote; USD 250,000 - 280,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Generous paid time off

Wellness benefits

Life insurance

Learning and development opportunities

Collaborative culture

Flexible work options

Job summary

BGBx is seeking an EVP, Management Supervisor to lead client services and strategic partnerships across key accounts. This senior leader will oversee collaboration, growth, and operational excellence, ensuring high-quality work and revenue targets are met.

This role emphasizes mentorship, cross-functional leadership, and deep healthcare communications knowledge, with travel as required within the United States and potential international opportunities.

Qualifications

• Leadership ability to guide diverse teams within Account Services.
• Strategic and analytical thinking to align plans with client goals.
• Proven client relationship management and high satisfaction.
• Understanding of budgeting, forecasting, and financial reporting.
• Excellent interpersonal and written/verbal communication.
• Experience mentoring and developing team members.
• Ability to thrive in fast-paced, changing environments.
• Knowledge of medical communications and healthcare trends.
• Strong problem-solving with proactive issue resolution.
• Familiarity with industry tools to enhance account management.
• Willingness to travel domestically/internationally as needed.

Responsibilities

• Lead and inspire the Account Services team to deliver strategic client partnerships.
• Provide senior-level oversight of client relationships and agency growth.
• Ensure high-quality work, effective operations, and delivery against financial targets.
• Mentor and develop account teams, onboarding and leadership development.
• Collaborate across functions to deepen and expand client partnerships.
• Travel as required to client sites and meetings.

Skills

Leadership

Strategic Thinking

Client Relationship Management

Financial Acumen

Communication Skills

Coaching and Development

Adaptability

Industry Knowledge

Problem-Solving Skills

Technology Proficiency

Travel

Job description

BGBx is seeking an EVP, Management Supervisor to lead client services and strategic partnerships across key accounts. This senior leader will oversee collaboration, growth, and operational excellence, ensuring high-quality work and revenue targets are met.

This role emphasizes mentorship, cross-functional leadership, and deep healthcare communications knowledge, with travel as required within the United States and potential international opportunities.