Client Onboarding & Implementation Lead

JPMorgan Chase & Co.; Irvine (CA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase & Co. is seeking a Client Onboarding Associate in Irvine, CA to lead onboarding initiatives for the Chase banking platform and deliver seamless client experiences.

The role emphasizes project management, policy adherence, and collaboration across teams in a dynamic global environment. The position requires strong communication, data and tech literacy, and the ability to drive continuous improvement in operating platforms.

Qualifications

• Experience leading client onboarding initiatives and managing strategic projects.
• Ability to analyze issues, make informed decisions, and ensure adherence to policies.

Responsibilities

• Lead client onboarding initiatives for the Chase banking platform.
• Analyze and resolve complex onboarding issues while ensuring policy compliance.
• Manage conflicts and foster collaboration within the team and with clients.
• Drive continuous improvement of operating platforms using design thinking techniques.
• Plan and organize day-to-day work to meet professional procedures and policy.

Skills

Project management

Client onboarding

Conflict management

Data literacy

Tech literacy

Communication skills

Job description

JPMorgan Chase & Co. is seeking a Client Onboarding Associate in Irvine, CA to lead onboarding initiatives for the Chase banking platform and deliver seamless client experiences.

The role emphasizes project management, policy adherence, and collaboration across teams in a dynamic global environment. The position requires strong communication, data and tech literacy, and the ability to drive continuous improvement in operating platforms.