Senior Client Relationship Manager — Equity Compensation

Archer; Jersey City (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City seeks a Client Relationship Manager for Workplace Solutions to serve a diverse corporate client base, guiding equity compensation programs and tailoring solutions across teams.

You will manage key client relationships, drive revenue growth and satisfaction, and collaborate with Sales, Implementations, Operations, and Service Desk to deliver customized equity compensation strategies.

Qualifications

• Bachelor's degree in Business or equivalent required.
• Hands-on equity compensation experience (stock plans, RSUs, ESPPs) required.
• Proven relationship management with global companies.
• Strong analytical, negotiation and problem-solving abilities.
• Collaborates across teams and manages multiple initiatives; willing to travel up to 10%.

Responsibilities

• Develop and maintain relationships with assigned clients, focusing on equity compensation users.
• Engage decision-makers to deepen relationships and act as SME on equity compensation.
• Collaborate with internal stakeholders and external partners to design, administer, and optimize equity plans.
• Coordinate with Bankers on participant engagement and keep them informed of relationship status.
• Maintain client data in Dynamics and manage contracts including renewals and extensions.
• Address client escalations and ensure satisfaction through strategic planning and proactive communication.
• Aim to achieve targets for client retention and referenceability.
• Stay informed on industry trends and provide best practices to clients and organization.

Skills

Equity compensation

Relationship management

Global accounts

Analytical skills

Communication

Travel up to 10%

Education

Bachelor's degree in Business or equivalent

Tools

Dynamics CRM

Job description

JPMorgan Chase & Co. in Jersey City seeks a Client Relationship Manager for Workplace Solutions to serve a diverse corporate client base, guiding equity compensation programs and tailoring solutions across teams.

You will manage key client relationships, drive revenue growth and satisfaction, and collaborate with Sales, Implementations, Operations, and Service Desk to deliver customized equity compensation strategies.