Senior Client Relationship & Growth Lead (Hybrid)

Cognizant Technology Solutions Corporation; Dallas (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a Client Relationship Manager in Dallas to lead strategic client engagement and drive account growth across global business environments. You will collaborate with sales, marketing, delivery, and cross-functional teams to strengthen long-term partnerships.

The role emphasizes account planning, opportunity management, forecasting, and effective client communications, with domestic and international travel as required.

Qualifications

• 15+ years of experience in account mining, account management, client relationship management, and strategic sales.
• Proven sales experience across multiple services with strong solutioning and client presentation skills.
• Strong expertise in CRM sales processes, opportunity management, pipeline administration, forecasting, and business reporting.
• Demonstrated ability to develop strategic account plans, manage complex client portfolios, and negotiate commercial terms.
• Excellent stakeholder management, presentation, communication, and consulting skills with willingness to travel domestically and internationally.

Responsibilities

• Lead account management and client relationship development, including proposal and solution management, executive client presentations, delivery escalations, and new logo acquisition.
• Drive strategic account planning, identify growth opportunities, develop value propositions, and expand long-term client relationships.
• Lead CRM sales adoption through accurate opportunity management, pipeline visibility, forecasting, sales governance, and performance reporting.
• Analyze sales funnel metrics, win/loss trends, customer feedback, and renewal data to improve sales effectiveness and client satisfaction.
• Negotiate pricing, service levels, contract terms, and commercial arrangements while mentoring team members on client engagement and sales best practices.

Skills

Senior account management

CRM sales processes

Forecasting and reporting

Stakeholder management

Willingness to travel

Job description

Cognizant Technology Solutions Corporation is seeking a Client Relationship Manager in Dallas to lead strategic client engagement and drive account growth across global business environments. You will collaborate with sales, marketing, delivery, and cross-functional teams to strengthen long-term partnerships.

The role emphasizes account planning, opportunity management, forecasting, and effective client communications, with domestic and international travel as required.