Senior Client Relationship Consultant - Banking Solutions

US Bank; Fort Loramie (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Life insurance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers through in-person, by appointment, and digital channels, delivering thoughtful, personalized banking guidance.

You will assess customers' financial needs, educate clients on deposit and loan products, open new accounts, process service requests, and collaborate with branch teammates to provide an accurate, high‑quality client experience.

Qualifications

• High school diploma or equivalent.
• Four to five years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with clients through in-person, appointment, and digital channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Collaborate with branch teammates to deliver an optimal client experience.
• Adhere to regulatory requirements and explain digital products and self-service options.

Skills

Relationship building

Customer service

Communication skills

Sales experience

Digital banking knowledge

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to build trusted relationships with customers through in-person, by appointment, and digital channels, delivering thoughtful, personalized banking guidance.

You will assess customers' financial needs, educate clients on deposit and loan products, open new accounts, process service requests, and collaborate with branch teammates to provide an accurate, high‑quality client experience.