Senior Client Relations & Services Associate

Huntington National Bank; Georgia; On-site; USD 45,000 - 65,000; Full time

Job summary

Huntington National Bank is seeking a senior level Account Relationship Associate to provide exceptional customer service and manage client relationships. The role supports account officers, handles documentation, and advises on bank products and services to strengthen the client portfolio.

You will handle day-to-day activities, research complex problems, and ensure accurate record-keeping while coordinating with sales and legal teams.

Qualifications

• High School Diploma or GED required.
• 3 years in a clerical support role required.

Responsibilities

• Provides administrative support, including typing, filing and answering telephones for a sales function for one or more account officers.
• Responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation, and maintenance and servicing of the relationship.
• Fosters and develops internal and external relationships including advising and counseling on bank products and services.
• Responsible for identifying, researching and resolving complex problems with accounts.
• Assist the sales function or an officer by processing and maintaining complete and accurate documentation.
• Compiles information, composes memos and prepares other correspondence that will be presented to clients, officers, attorneys, agencies and others.
• Maintains up-to-date knowledge and may train others on products, services, departmental systems and related technology.
• Makes routine decisions in the absence of an officer.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

PC proficiency

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a senior level Account Relationship Associate to provide exceptional customer service and manage client relationships. The role supports account officers, handles documentation, and advises on bank products and services to strengthen the client portfolio.

You will handle day-to-day activities, research complex problems, and ensure accurate record-keeping while coordinating with sales and legal teams.