Client Service Leader - Team Leadership & Onboarding

Huntington National Bank; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Huntington National Bank seeks an experienced leader to manage the firm’s Client Service team, oversee staff and daily operations, and drive engagement with clients and internal departments. This role emphasizes setting standards, guiding processes, and ensuring quality service across the organization.

The ideal candidate brings senior-level Client Service experience, excellent communication, and a track record of developing teams to deliver superior client outcomes while collaborating with

Qualifications

• Bachelor’s degree in business, finance or a related field.
• No certificates or licenses required
• 10+ years of experience in Client Service preferred

Responsibilities

• Manages the Client Service Team.
• Oversees staff, daily operations, and team engagement with clients and internal departments.
• Develops and refines practice standards and policies.

Skills

Organizational skills

Attention to detail

Interpersonal communication

Team leadership

Time management

Education

Bachelor’s degree in business/finance related field

Tools

Microsoft 365

CRM

Portfolio Accounting System

Document Management Software

Job description

Huntington National Bank seeks an experienced leader to manage the firm’s Client Service team, oversee staff and daily operations, and drive engagement with clients and internal departments. This role emphasizes setting standards, guiding processes, and ensuring quality service across the organization.

The ideal candidate brings senior-level Client Service experience, excellent communication, and a track record of developing teams to deliver superior client outcomes while collaborating with