Senior Client Partner, Retail

HDJ & Associates, Inc.; Dallas (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

HDJ & Associates, Inc. in Dallas, Texas is seeking a Senior Client Partner with deep Retail industry experience to drive strategic client relationships and fuel business growth through AI-first solutions.

You will lead engagements, align AI, data and digital transformation with client objectives, and guide cross-functional teams to deliver measurable outcomes. Ideal candidates have 8+ years in client-facing roles and a track record selling to Retail or consumer goods clients, with strong

Qualifications

• 8–12 years in client-facing roles (e.g., account management, consulting, pre-sales).
• Prior experience working with or selling to Retail, e-commerce, or consumer goods clients is a must.
• Strong understanding of AI/ML, data platforms, or analytics solutions.
• Experience managing minimum $10M accounts or portfolios is a plus.

Responsibilities

• Build and deepen relationships with senior stakeholders in leading Retail and consumer organizations.
• Own the revenue and growth targets for one or more retail accounts.
• Lead account planning, mining, and farming activities.
• Act as a trusted partner by understanding business strategy, customer behavior, supply chain dynamics, and AI/data analytics capabilities.
• Collaborate with data analytics/engineering and presales teams to define AI/ML, data, and analytics solutions.
• Partner with GTMs and delivery teams to ensure high-quality execution and client satisfaction.
• Serve as escalation point and ensure SLAs are met.
• Support new business development via proposals, SOWs, and pitches.
• Develop AI-led value propositions for the Retail vertical.

Job description

Full time | HDJ & Associates, Inc. | United States

Job Information

Technology

Work Experience 5+ years

City Dallas

State/Province Texas

75254

Job Description

Our client is looking for a Senior Client Partner, with specialized experience in the Retail industry to drive impactful client relationships and fuel business growth.As a Senior Client Partner within the Retail domain, you will play a key role in developing and expanding strategic client relationships, driving AI-first solutions across retailers, e-commerce players, consumer goods companies, and omni-channel businesses.You will lead client engagements and act as a trusted strategic advisor, aligning AI, data, and digital transformation initiatives with client objectives to deliver measurable outcomes such as improved customer experience, supply chain efficiency, and revenue growth.

Key Responsibilities

• Build and deepen relationships with Senior Stakeholders in leading Retail and Consumer organizations.
  
• Own the revenue and growth targets for one or more retail accounts.
  
• Lead account planning, mining, and farming activities.
  
• Act as a trusted partner by understanding the intersection of business strategy, customer behavior, supply chain dynamics, and AI/Data Analytics capabilities.
  
• Collaborate with Data Analytics / Engineering and Presales teams to define customized solutions using AI/ML, Data, and Analytics.
  
• Partner with the GTMs and Delivery team to ensure high-quality execution and client satisfaction.
  
• Act as the escalation point and ensure SLAs are met.
  
• Support new business development efforts via proposals, SOWs, and pitch decks.
  
• Work with marketing teams to develop AI-led value propositions for the Retail vertical.
  

Requirements

• 8–12 years in Client-facing roles (e.g., Account management, Consulting, Pre-sales).
  
• Prior experience working with or selling to Retail, E-commerce, or Consumer Goods clients is a must.
  
• Strong understanding of AI/ML, data platforms, or analytics solutions.
  
• Experience managing minimum $10M accounts or portfolios is a plus.
  

Technical Fluency

• Ability to understand and position AI-driven solutions (e.g., personalized recommendations, demand forecasting, computer vision for store analytics, pricing optimization).
  
• Exposure to modern Data platforms (e.g., Master Data Management, Informatica, Snowflake, Databricks, Azure, AWS).
  
• Comfort working with technical teams to translate business problems into Data Analytics and AI/ML solutions.
  

Soft Skills

• Executive presence and ability to influence C-suite stakeholders.
  
• Strong written and verbal communication skills.
  
• Entrepreneurial mindset and ability to work in a fast-paced, evolving environment.