Senior Client Partner & Portfolio Growth Leader

Stitch; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Stitch is seeking an Executive Client Partner to drive the commercial performance of a $25M client portfolio, leading a team of Client Partners and Senior Client Partners. You will shape growth, manage complex negotiations, and ensure client outcomes through strong executive sponsorship and strategic collaboration across Delivery, Solutions, Sales, Strategy, and Marketing.

The role emphasizes building structure, governance, and capability within the team to deliver predictable growth, protect

Responsibilities

• Lead the overall commercial performance and profitable growth of a ~ $25M client portfolio managed through a team of Client Partners and Senior Client Partners
• Deliver disciplined account planning, pipeline development, and risk mitigation to ensure predictable, sustained portfolio growth and exceed Net Dollar Retention targets
• Lead or provide senior oversight for complex pricing, negotiations, renewals, expansions, and multi-year programs, ensuring sound deal economics and appropriate risk protection
• Establish clear growth strategies and accountabilities across the portfolio, ensuring plans are translated into action and measurable outcomes
• Maintain portfolio-level forecasting accuracy and pacing visibility, proactively identifying emerging risks, gaps, and growth opportunities to deliver commercial predictability
• Serve as executive sponsor across the portfolio, building trusted relationships with key senior stakeholders while enabling Client Partners to deepen and own their client relationships
• Lead or support transformation-level conversations that shape client strategy, demonstrate business value, influence long‑term investment, and identify new growth opportunities
• Serve as the senior escalation point for strategic, commercial, or delivery challenges, intervening directly when leadership is needed to protect client trust and business outcomes
• Partner with Delivery leadership to ensure portfolio-wide financial health, staffing alignment, delivery quality, and shared accountability for client outcomes
• Bring the right leaders and capabilities into each account while remaining close enough to the work to provide meaningful direction and support—without displacing the ownership of the Client Partners on your team
• Collaborate with Sales, Strategy, and Marketing to shape go‑to‑market strategy, develop new offerings, and strengthen organizational capabilities
• Facilitate portfolio‑level cohesion and communication, elevating emerging risks and opportunities to maintain a seamless, unified client experience
• Directly lead, coach, and develop a team of Client Partners

Job description

Stitch is seeking an Executive Client Partner to drive the commercial performance of a $25M client portfolio, leading a team of Client Partners and Senior Client Partners. You will shape growth, manage complex negotiations, and ensure client outcomes through strong executive sponsorship and strategic collaboration across Delivery, Solutions, Sales, Strategy, and Marketing.

The role emphasizes building structure, governance, and capability within the team to deliver predictable growth, protect